Senior Manager Global Business Administration

2 months ago

Toronto, Ontario, Canada Company 19 - John Hancock Life Insurance Company (U.S.A.) Full time
About the Role

We are seeking a highly skilled Senior Manager Global Business Administration to join our team at Manulife/John Hancock. This is a key leadership position that will play a critical role in driving the growth and transformation of our Global Institutional franchise.

Responsibilities
  • Organize and prioritize critical issues and information to enable timely and effective decision-making by relevant stakeholders.
  • Manage agenda, coordinate pre-read materials and track action items for leadership team and business review meetings.
  • Coordinate with Strategy and Communications to effectively cascade internal messages.
  • Work with appropriate internal partners to coordinate CEO/CFO/GM engagements with external stakeholders.
  • Manage the goal setting, progress/performance review and scorecard management process for the GWLT, working closely with Finance and Strategy.
  • Coordinate agenda and logistics for leadership team offsites, working closely with Strategy.
  • Identify and drive opportunities to improve processes and procedures and increase leadership team effectiveness and productivity.
  • Lead special projects as needed.
Requirements
  • Professional designation (MBA, CPA, CA, CGA, CMA, CFA) preferred with 8+ years of relevant, progressively senior experience, in financial services.
  • Ability to work independently, get to the relevant information and pierce through silos.
  • Ability to handle difficult situations and escalate issues in an effective manner.
  • Politically astute, with strong situational sensitivity and ability to influence.
  • Exceptional organization and project management skills.
  • Emotional intelligence, with ability to demonstrate judgment, discretion and diplomacy.
  • Ability to see the pain points and bottlenecks the leadership team faces in pushing the organization to change and find ways to mitigate.
  • Result-oriented with an ability to multi-task, prioritize across multiple initiatives, drive accountability, and develop creative solutions where blueprints may not exist.
  • Outstanding communication skills with shown ability to articulate complex business problems in simple and impactful words.
  • Team player, collaborative, self-starter, well-organized, innovative, and high level of initiative.
  • Ability to lead and motivate professionals informally and formally.
What We Offer
  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.
About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.

Manulife is an Equal Opportunity Employer.

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