Food Service Supervisor

1 week ago

Collingwood, Ontario, Canada Mucho Burrito Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Mucho Burrito. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurants, maintaining high standards of quality and customer service, and leading a team of food service staff.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
    • Train staff in job duties, sanitation, and safety procedures to ensure compliance with company standards.
    • Hire and manage food service staff, including recruitment, training, and performance management.
  • Operations and Logistics
    • Estimate ingredient and supply requirements for meal preparation and ensure timely ordering and inventory management.
    • Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions.
    • Prepare and submit reports on restaurant performance, including sales, customer feedback, and staff performance.
  • Quality and Customer Service
    • Ensure that food and service meet quality control standards, including presentation, taste, and customer satisfaction.
    • Monitor and address customer complaints and feedback to maintain high levels of customer satisfaction.
  • Work Environment and Physical Demands
    • Work in a fast-paced environment with tight deadlines and high pressure to meet customer demands.
    • Stand for extended periods, walk, and perform other physical tasks as required.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 1 year to less than 2 years of experience in a food service role, or equivalent experience.
  • Skills and Abilities
    • Excellent interpersonal and communication skills.
    • Ability to work under pressure and meet tight deadlines.
    • Flexibility and adaptability in a fast-paced environment.
What We Offer
  • Competitive Salary and Benefits
  • Opportunities for Career Advancement
  • A Dynamic and Supportive Work Environment

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