Security Officer 2-GRR
2 months ago
We are seeking a highly skilled and detail-oriented Security Officer 2-GRR to join our team at CB Canada. As a key member of our security team, you will be responsible for protecting our assets, ensuring the safety of our guests and employees, and providing exceptional customer service.
Key Responsibilities- Monitor and document internal and external violations, unsafe conditions, and potential hazards;
- Enforce restricted access by unauthorized persons;
- Observe transactions, slot drops, and transfer items to Lost & Found;
- Perform identification checks on guests under 30;
- Refer disputes to the Supervisor, Security;
- Conduct regular patrols of the interior and exterior of the property;
- Escort guests and employees;
- Perform crowd control as directed;
- Attend to first aid incidents;
- Assist Supervisor, Security with enrolling guests in the Self-Exclusion program;
- Ensure compliance with licensing laws, health and safety, and other statutory regulations;
- High School diploma or equivalent required, post-secondary education an asset;
- Two (2) years of experience working with the public in a service role or in the service industry;
- Excellent problem-solving and conflict resolution capabilities;
- Previous experience or training in security an asset;
- Valid class driver's license;
- Current First Aid/CPR certification;
- Inquisitive and investigative mind, able to identify suspicious behaviors/transactions and make sound judgments;
- Willingness to learn, develop, and achieve new skills for personal and professional development;
- Computer literacy in MS Office;
- Able to organize data with great accuracy;
- Knowledge of privacy legislation an asset;
- Self-motivator and ability to inspire other team members in enhancing the guest experience;
- Ability to multi-task and prioritize;
- Ability to follow rules, regulations, policies, and procedures at all times;
- Ability to work independently, without close direct supervision, and apply good judgment and discretion under pressure;
- Ability to successfully obtain a Gaming License;
Regular casino/Racino environment, standing and walking for long periods of time, some elements of danger, some exposure to the elements, some exposure to noise, non-traditional work hours.
About UsCB Canada is committed to diversity, equity, and inclusion and welcomes all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required.
We thank all applicants for their interest, and will contact those qualified to continue in the recruitment process.
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