Security Operations Manager
6 hours ago
We are seeking a highly skilled and experienced Security Supervisor to join our team at CB Canada. As a key member of our security team, you will be responsible for ensuring the safety and security of our guests, employees, and assets.
Key Responsibilities- Monitor and oversee the day-to-day activities of security operations at the site level, ensuring compliance with company policies and procedures.
- Provide input on performance evaluations and assist with the implementation of new security initiatives.
- Lead by example and motivate team members to maintain a safe and welcoming work environment.
- Verify security timesheets and monitor, document, and report internal and external violations, unsafe conditions, and potential hazards.
- Enroll guests into the Self-Exclusion Program and oversee crowd control for special events.
- Administer and maintain various critical security systems, including Key Control, WINPAC, SIMS, and Threat Management System.
- Review surveillance files, maintain site surveillance equipment, and report issues.
- Enforce restricted access by unauthorized persons and observe cashier transactions and slot drops.
- Conduct regular patrols of the property, identifying risks and conditions that present safety issues.
- Provide or assist with First Aid for team members and guests, and tag and report found property.
- Respond to, resolve, or escalate security issues, and may escort guests and team members or assign escort duties as required.
- Liaise and communicate effectively with all operational departments, and develop and cultivate strong working relationships with stakeholders.
- Ensure compliance with licensing laws, health and safety, and other statutory regulations, and perform duties as assigned or directed.
- High School Diploma
- Minimum 2 years security experience in a gaming environment, with supervisory experience an asset; surveillance experience an asset
- Must be willing to recertify every 3 years for Use of Force
- Occupational First Aid level 2 an asset
- Ability to successfully obtain a Gaming License
- Can understand, speak, and write English; fluency in other languages an asset
- Computer literacy in MS Office
Regular casino/Racino environment, standing and walking for long periods of time, some elements of danger, some exposure to the elements, some exposure to noise, non-traditional work hours.
About UsCB Canada is committed to diversity, equity, and inclusion, and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required.
We thank all applicants for their interest, and will contact those qualified to continue in the recruitment process.
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