Parks Operations Supervisor

1 month ago


Toronto, Ontario, Canada City of Toronto Full time
Parks Operations Supervisor

Reporting to the District Manager, Parks Operations, the General Supervisor, Parks Operations & Technical Services provides leadership and direction to the Parks Operations and Parks Technical Supervisors in consultation with the District Manager for their assigned area.

  • Implements detailed plans and ensures compliance with Council Directives, City & Divisional policies, procedures, established practices, and maintenance standards regarding program-specific requirements.
  • Assesses current practices and makes recommendations to improve operational efficiencies.
  • Supervises, motivates, and trains assigned staff, ensuring effective teamwork, high standards of work quality, and organizational performance, continuous learning, and encourages innovation in others.
  • Recommends to the Manager the overall scheduling of District projects, maintenance operations, vacation schedules, and overtime requests. Monitors performance and attendance management. Provides support to supervisors in the delivery of progressive discipline and liaises with Corporate Labour Relations and makes recommendations to the Manager.
  • Coordinates payroll with support staff.
  • Works with Divisional Finance and other divisions to manage and coordinate district and city-wide purchasing.
  • Coordinates district work selection.
  • Liaises with WSIB Consultants and the WSIB to manage workplace injuries, costs, and return to work in consultation with the Manager.
  • Provides support to supervisors in the development and monitoring of their area budget, variance reporting, and expenditure control. Coordinates capital budget and prepares operating impact of capital.
  • Participates in the review, district consultation, and formulation of policies, performance standards, and procedures of parks or technical services operations. Represents the District on assigned committees.
  • Ensures that the Manager, Parks Operations, is apprised of all issues impacting the efficiency of all district parks and technical services operations.
  • Responsible for maintaining fleet and small equipment inventories, coordinating fleet replacement program, and monitoring maintenance charges.
  • Monitors and provides analysis of the Work Order Management System.
  • Prepares draft reports, documents, and correspondence for Manager's approval.
  • Ensures the delivery of quality customer service by investigating internal/external complaints and implementing actions for a satisfactory resolution.
  • Liaises with City officials, members of Council, and the public regarding information exchange and responding to inquiries/complaints re Parks or Technical services operations as required.
  • Performs other duties as assigned.


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