Hotel Operations Manager

3 weeks ago


Edson, Canada Sobha Investments Ltd Full time
Job Title: Hotel Clerk Supervisor

We are seeking a highly skilled and experienced Hotel Clerk Supervisor to join our team at Sobha Investments Ltd. As a key member of our hotel operations team, you will be responsible for ensuring the smooth day-to-day operations of our hotel, providing exceptional customer service, and leading a team of hotel staff.

Key Responsibilities:
  • Hotel Operations: Oversee the daily operations of the hotel, including front desk, housekeeping, and maintenance.
  • Customer Service: Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Team Leadership: Lead and manage a team of hotel staff, providing guidance, training, and support to ensure they are equipped to deliver excellent service.
  • Problem-Solving: Identify and resolve operational issues, implementing solutions to improve efficiency and customer satisfaction.
  • Communication: Communicate effectively with guests, staff, and management, ensuring seamless communication and collaboration.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a hotel or hospitality environment.
  • Language: English.
  • Work Conditions: Fast-paced environment, standing for extended periods.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional growth.
  • Support for Newcomers and Refugees: We participate in government and community programs to support newcomers and refugees, providing them with the tools and resources they need to succeed.
  • Support for Youth: We offer on-the-job training, mentorship, and coaching to support youth employment and development.
  • Support for Indigenous People: We participate in government and community programs to support Indigenous people, providing them with the tools and resources they need to succeed.


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