Hotel Operations Manager

1 month ago


Edson, Canada Sobha Investments Ltd Full time
Job Title: Hotel Clerk Supervisor

We are seeking a highly organized and detail-oriented Hotel Clerk Supervisor to join our team at Sobha Investments Ltd. As a key member of our hotel operations team, you will be responsible for ensuring the smooth day-to-day operations of our hotel, including supervising staff, managing guest services, and maintaining a high level of customer satisfaction.

Key Responsibilities:
  • Supervise and coordinate the work of hotel staff, including front desk, housekeeping, and maintenance personnel.
  • Ensure that all guest services are provided in a timely and efficient manner, including check-in, check-out, and room assignments.
  • Manage and maintain the hotel's computer systems, equipment, and machinery to ensure business continuity and customer service delivery.
  • Develop and implement policies and procedures to improve hotel operations and guest satisfaction.
  • Collaborate with other departments, such as sales and marketing, to promote hotel services and events.
Requirements:
  • 7 months to less than 1 year of experience in a supervisory or management role in a hotel or hospitality setting.
  • Secondary (high) school graduation certificate.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to work with a diverse team of professionals.


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