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Strategic Account Manager

2 months ago


Kitchener, Ontario, Canada Northern Digital Inc Full time

About Northern Digital Inc.

Northern Digital Inc. is a leading provider of measurement technologies that improve medical procedures and patients' lives. Our mission is built around innovation, collaboration, and strong relationships.

Role Summary:

As a Strategic Account Representative, you will be responsible for managing key accounts and identifying sales opportunities on a global scale. You will work closely with our team to ensure revenue targets are achieved.

Key Responsibilities:

  • Lead the sales process within named accounts at a global level, ensuring successful outcomes.
  • Navigate complex accounts effectively across multiple business units and geographies.
  • Gain in-depth knowledge of assigned global accounts, understanding their needs and problems.
  • Develop and implement strategies to meet and exceed revenue targets.
  • Regularly assess performance against department and individual goals.
  • Integrate sales skills and processes into daily activities.
  • Build trusting relationships with customers.
  • Stay informed about market trends and key industry developments.
  • Provide strategic leadership by developing and executing comprehensive account plans.
  • Align account plans with our overall business objectives.
  • Possess a strong understanding of our products to effectively communicate value propositions.
  • Utilize CRM tools to manage and track sales activities.
  • Comprehend and adhere to our Quality Management System.
  • Travel for OEM visits, conferences, and other business-related activities.

Requirements:

  • A bachelor's degree with a minimum of five years sales experience is required.
  • Familiarity with medical device regulations and requirements.
  • Ability to cultivate relationships across all organizational levels.
  • Strong sales skills, including drive, self-motivation, and communication skills.
  • Customer focus with a desire to learn all aspects of the business.
  • Experience with CRM and ERP tools.

Desired Characteristics:

  • Approach responsibilities with a sense of urgency and commitment.
  • High level of discipline, attention to detail, and ability to meet deadlines.
  • Operate with a growth mindset and a high level of motivation.
  • Ability to think outside the box.

Why Choose Northern Digital Inc.

  • Generous benefits package.
  • Company-wide bonus program and annual salary reviews.
  • Competitive salary with a Registered Retirement Savings Plan match.
  • Employee stock purchase plan.
  • Flexible work arrangements, including remote work options.
  • Starting at 3 weeks' vacation plus a company-wide Holiday shut-down.
  • Employee social and engagement events.
  • Subsidized professional development and training opportunities.
  • A Waterloo Region Top Employer.