Strategic Program Manager
1 week ago
Job Summary:
The Strategic Program Manager at D2L plays a pivotal role in coordinating the communication, resources, and efforts required to support clients with multiple, complex projects. This individual works closely with clients to successfully complete current projects, modify the scope of evolving projects, and strategically plan for projects in mid-to-long range.
Key Responsibilities:
- Understand the client's high-level vision, goals, and objectives and communicate that client vision to appropriate D2L groups throughout the client life cycle.
- Synchronize client expectations and D2L product and service capabilities as both the client vision and product evolve.
- Promote a partnership relationship by listening to client product advice, supporting client research, and maintaining frequent communication and collaboration on local and regional meetings, conferences, and events.
- Manage cross-functional and inter-departmental teams.
- Coordinate external and internal communication to decrease duplication or misapplication of effort and increase alignment of internal resources and client vision.
- Responsible for overall successful planning and delivery of client projects.
- Resolution of issues within the program and, where necessary, the escalation of issues to senior management.
- Management of partner projects (as applicable).
- Ensures maximum efficiency in the allocation of resources and supports internal planning of personnel and resource needs.
- Supports product planning, including incorporation of appropriate customizations into the core product base.
- Proactively monitors client success metrics and provides strategic advice for planning future projects.
- Contributes to and participates in strategic account planning with client, account management, and other stakeholders.
- Develops and manages program plans/charters; obtains appropriate client and D2L approvals and sign-offs.
- Determines, monitors, and reviews all project economics to include costs, operational budgets, staffing requirements, resources, and risk.
- Develops project control and reporting procedures and manages changes in operational plan.
- Coaches and advises team members to accomplish project goals, to meet established schedules, and resolve technical/operational issues.
- Aligns clients and D2L project planning and program development methodologies to maximize success and minimize costs.
- Conducts post-project reviews and provides client reporting and internal feedback for continuous improvement.
- Reports progress to senior management.
Requirements:
- 5+ years of experience in managing projects or administering technology programs.
- Proven ability to establish strategic outcomes and measurements.
- Proven ability to build and maintain relationships at the executive level.
- High energy level, demonstrated drive to succeed, and a sense of urgency.
- Experience analyzing data and presenting statistical and narrative reports.
- Experience within a fast-paced, growth organization is ideal.
- Project management or program management certification a plus.
- Demonstrated expertise in adhering to and deeply comprehending project management methodologies.
Education:
- Bachelor's degree required; MBA or related graduate degree preferred.
Why D2L:
D2L is committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop.
Benefits:
- Impactful work transforming the way the world learns.
- Flexible work arrangements.
- Learning and Growth opportunities.
- Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program.
- 2 Paid Days off for Catch the Wave related activities like exams or final assignments.
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more).
- Retirement planning.
- 2 Paid Volunteer Days.
- Competitive Benefits Package.
- Home Internet Reimbursements.
- Employee Referral Program.
- Wellness Reimbursement.
- Employee Recognition.
- Social Events.
- Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver, and Melbourne.
-
Strategic Program Manager
2 weeks ago
Kitchener, Ontario, Canada D2L Full timeJob Summary:The Strategic Program Manager at D2L is responsible for coordinating the communication, resources, and efforts required to support clients with multiple, complex projects. This role works closely with clients to successfully complete current projects, modify the scope of evolving projects, and strategically plan for projects in mid-to-long range....
-
Strategic Program Manager
1 month ago
Kitchener, Ontario, Canada D2L Full timeJob SummaryThe Strategic Program Manager plays a critical role in coordinating the communication, resources, and efforts required to support clients with multiple, complex projects. This position works closely with clients to successfully complete current projects, modify the scope of evolving projects, and strategically plan for projects in mid-to-long...
-
Strategic Program Manager
1 month ago
Kitchener, Ontario, Canada D2L Full timeJob SummaryThe Strategic Program Manager plays a critical role in coordinating the communication, resources, and efforts required to support clients with multiple, complex projects. This position works closely with clients to successfully complete current projects, modify the scope of evolving projects, and strategically plan for projects in mid-to-long...
-
Strategic Program Manager
2 weeks ago
Kitchener, Ontario, Canada D2L Full timeJob Summary:The Strategic Program Manager plays a pivotal role in coordinating the communication, resources, and efforts required to support clients with multiple, complex projects. This individual works closely with clients to successfully complete current projects, modify the scope of evolving projects, and strategically plan for projects in mid-to-long...
-
Strategic Program Manager
2 weeks ago
Kitchener, Ontario, Canada D2L Full timeJob Summary:The Client Success Strategist coordinates the communication, resources, and efforts required to support clients with multiple, complex projects. This role works closely with clients to successfully complete current projects, modify the scope of evolving projects, and strategically plan for projects in mid-to-long range. The Client Success...
-
Strategic Program Manager
2 months ago
Kitchener, Ontario, Canada D2L Full timeJob SummaryThe Strategic Program Manager plays a critical role in coordinating the communication, resources, and efforts required to support clients with multiple, complex projects. This position works closely with clients to successfully complete current projects, modify the scope of evolving projects, and strategically plan for projects in mid-to-long...
-
Strategic Program Manager
1 month ago
Kitchener, Ontario, Canada D2L Full timeJob SummaryThe Strategic Program Manager plays a critical role in coordinating the communication, resources, and efforts required to support clients with multiple, complex projects. This position works closely with clients to successfully complete current projects, modify the scope of evolving projects, and strategically plan for projects in mid-to-long...
-
Strategic Program Manager
1 month ago
Kitchener, Ontario, Canada D2L Full timeJob SummaryThe Strategic Program Manager plays a critical role in coordinating the communication, resources, and efforts required to support clients with multiple, complex projects. This position works closely with clients to successfully complete current projects, modify the scope of evolving projects, and strategically plan for projects in mid-to-long...
-
Strategic Program Manager
4 weeks ago
Kitchener, Ontario, Canada D2L Full timeJob SummaryThe Strategic Program Manager plays a critical role in coordinating client relationships, resources, and project efforts to drive successful outcomes. This position requires strong communication and project management skills to ensure seamless execution and client satisfaction.Key ResponsibilitiesDevelop and maintain strong relationships with...
-
Strategic Program Manager
4 weeks ago
Kitchener, Ontario, Canada D2L Full timeJob SummaryThe Strategic Program Manager plays a critical role in coordinating client relationships, resources, and project efforts to drive successful outcomes. This position requires strong communication and project management skills to ensure seamless execution and client satisfaction.Key ResponsibilitiesDevelop and maintain strong relationships with...
-
Program Manager, Strategic Initiatives
4 weeks ago
Kitchener, Ontario, Canada Communitech Technology Association Full timeJob Title: Program Manager, Strategic InitiativesCommunitech Technology Association is seeking a highly skilled Program Manager to oversee the successful development, implementation, and execution of products, services, and activities related to the Developing IP Strategies program pillar of ElevateIP.About the RoleThe Program Manager will be responsible for...
-
Program Manager, Strategic Initiatives
4 weeks ago
Kitchener, Ontario, Canada Communitech Technology Association Full timeJob Title: Program Manager, Strategic InitiativesCommunitech Technology Association is seeking a highly skilled Program Manager to oversee the successful development, implementation, and execution of products, services, and activities related to the Developing IP Strategies program pillar of ElevateIP.About the RoleThe Program Manager will be responsible for...
-
Strategic Program Manager
4 weeks ago
Kitchener, Ontario, Canada D2L Full timeJob SummaryThe Strategic Program Manager plays a critical role in coordinating client relationships, resources, and project efforts to drive successful outcomes. This position requires strong communication and project management skills to ensure seamless execution and client satisfaction.Key ResponsibilitiesDevelop and maintain strong relationships with...
-
Strategic Program Manager
4 weeks ago
Kitchener, Ontario, Canada D2L Full timeJob SummaryThe Strategic Program Manager plays a critical role in coordinating client relationships, resources, and project efforts to drive successful outcomes. This position requires strong communication and project management skills to ensure seamless execution and client satisfaction.Key ResponsibilitiesDevelop and maintain strong relationships with...
-
Automotive Strategic Alliances Manager
1 month ago
Kitchener, Ontario, Canada QNX Software Systems Full timeJob Title: Automotive Strategic Alliances ManagerJob Summary:We are seeking an experienced Automotive Strategic Alliances Manager to join our BlackBerry QNX Product & Strategy team. The successful candidate will be responsible for recruiting, building, and maintaining a robust automotive ecosystem that strengthens and complements the BlackBerry QNX value...
-
Automotive Strategic Alliances Manager
1 month ago
Kitchener, Ontario, Canada QNX Software Systems Full timeJob Title: Automotive Strategic Alliances ManagerJob Summary:We are seeking an experienced Automotive Strategic Alliances Manager to join our BlackBerry QNX Product & Strategy team. The successful candidate will be responsible for recruiting, building, and maintaining a robust automotive ecosystem that strengthens and complements the BlackBerry QNX value...
-
Strategic Leader
2 months ago
Kitchener, Ontario, Canada Director File Full time $165,000 - $175,000**Job Summary**Centre In The Square is seeking a visionary leader to serve as its next Executive Director. Reporting to the Board of Directors, the Executive Director will be responsible for developing and implementing the strategic direction for all annual programming, rentals, and management of the Centre In The Square.**Key Responsibilities**Develop and...
-
Strategic Leader
2 months ago
Kitchener, Ontario, Canada Director File Full time $165,000 - $175,000**Job Summary**Centre In The Square is seeking a visionary leader to serve as its next Executive Director. Reporting to the Board of Directors, the Executive Director will be responsible for developing and implementing the strategic direction for all annual programming, rentals, and management of the Centre In The Square.**Key Responsibilities**Develop and...
-
Automotive Strategic Alliances Manager
2 months ago
Kitchener, Ontario, Canada QNX Software Systems Full timeAbout the RoleWe are seeking an experienced Automotive Strategic Alliances Manager to join our team at QNX Software Systems. As a key member of our Product & Strategy team, you will be responsible for building and maintaining a robust automotive ecosystem that complements our value proposition.Key ResponsibilitiesRecruit and Manage Key Partnerships:...
-
Kitchener, Ontario, Canada University of Waterloo Full timeJob Title: Senior Manager, Strategic Events and PartnershipsThis is a key leadership role that will drive the development and execution of strategic events and partnerships to support the University of Waterloo's mission and vision.Key Responsibilities:Establish the strategic direction and priorities for marketing, outreach, and event-related activities at...