Operations Coordinator

1 week ago

Brampton, Ontario, Canada Pillway Full time
About Pillway

Pillway is a pioneering digital pharmacy startup that is revolutionizing healthcare by providing seamless, personalized medication management for chronic and acute care patients. As we continue to scale, we are seeking an Operations Coordinator to support the CEO in handling daily operational and administrative tasks, allowing for a sharper focus on driving the company's strategic direction.

Key Responsibilities
  • Calendar and Inbox Management: Organize and manage the CEO's calendar, scheduling meetings, and prioritizing appointments. Handle the CEO's inbox, respond to emails, and ensure timely communication.
  • Operational Support: Assist in research projects, order supplies, and handle product or service requests to streamline operations.
  • Task and Project Management: Coordinate the CEO's to-do list, ensure task follow-ups, and track the progress of key projects. Manage CEO's task management tools (e.g., ClickUp and Slack).
  • Travel and Event Planning: Arrange travel, accommodation, and logistics, as well as organizing key company events or external meetings.
  • Communication: Act as a middle person for internal and external stakeholders, ensuring clear and timely responses.
  • Presentation and Documentation: Prepare presentations, reports, and speaking notes for CEO meetings or events. Organize and manage board meeting materials as directed by the CEO.
  • Data and Product Research: Conduct research to support product development, operational improvements, and market trends.
  • Meeting Coordination: Organize and manage key internal and external meetings, ensuring that the CEO is briefed and prepared.
Requirements
  • Experience: Minimum of 3-5 years of relevant administrative or operations experience, preferably in a startup environment.
  • Technology Savvy: Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Suite, and task management software (e.g., ClickUp, Slack, Trello).
  • Strong Communication: Excellent written and verbal communication skills, with the ability to manage sensitive information and maintain confidentiality.
  • Project Management: Proven ability to manage multiple projects, prioritize tasks, and work independently with minimal supervision.
  • Problem-Solving: Adept at anticipating needs, identifying solutions, and implementing improvements for better operational efficiency.
  • Adaptability: Comfortable working in a fast-paced, evolving environment where priorities may shift quickly.
  • Education: Bachelor's degree or equivalent work experience preferred.
Why Work With Pillway?

Pillway offers a dynamic and inclusive work environment that values diversity, innovation, and teamwork. We provide competitive benefits and compensation, flexible work arrangements, and opportunities for professional growth and development.

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