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Hearing Protection Sales Specialist
2 months ago
At Custom Protect Ear Inc., we are seeking a highly skilled and experienced Hearing Protection Sales Representative to join our team. As a leader in providing effective, verifiable, and noise level matched hearing protection, we are committed to delivering exceptional customer service and protecting the hearing of our customers.
Key Responsibilities- Be the hearing protection expert while on-site with customers, providing fitting recommendations, product descriptions, explaining the ear impression process, and providing technical support.
- Develop sales opportunities within the territory, meeting quotas through all aspects of sales, including cold calling, presenting, nurturing, and developing new accounts.
- Manage Hearing Protection Specialist(s) and their schedules within the territory to make ear impressions of employees at won opportunity customer locations.
- Create ear impressions for complimentary samples as part of the sales cycle, but also to support Hearing Protection Specialists if they are not available.
- Input and manage all data within the Customer Relationship Management (CRM) software.
- Submit sales forecasts, pipelines, and key account plans to grow the territory.
- Support company initiatives at tradeshows and events.
- Solve customer problems as their advocate.
- Monitor and report on the competitive landscape.
- Participate in sales team calls and events.
- Submit ideas for new tools, training, or products that could grow our business.
- Deliver exceptional customer service, measured through Net Promoter Scores.
- Support sales director and other sales team members on request.
- Provide market trends and market intel to the leadership team when identified.
- 5+ years of sales experience in Personal Protective Equipment (PPE) or healthcare-related field.
- High school diploma or equivalent.
- Valid Driver's License.
- Ability to travel 70% of the time.
- Sales negotiation, pricing, discounting, and forecasting competency.
- Read, analyze, and interpret general business periodicals, technical information, and procedures and write reports and professional correspondence.
- Detail orientation that empowers pricing decisions, customer relationship management, and scheduling of complex tasks.
- Player/Coach mentality; Everyone here plays a critical role in delivering for our customers.
- Highly ethical in handling unpublished samples and equipment, able to maintain the confidentiality of proprietary business information, including but not limited to discounts, margins, and price lists.
- Ability to work independently as well as in a team environment.
- Have a dependable vehicle and the ability to use it daily for work.
- Strong communication (written and oral) and interpersonal skills.
- High level of attention to detail and ability to maintain accurate records.
- Intermediate skills with Microsoft Office (Outlook email, Word, Excel).
Work is performed at customer remote locations and at a home office which requires the ability to sit or stand for extended periods. Work requires daily travel; primarily driving to customer locations but may include air travel periodically. Operate a computer keyboard and mouse for prolonged periods. Communicate effectively with internal and external partners in person, on the phone, and via email. Ability to stand, bend, and lift to 25 pounds. Ability to work in noisy and dusty environments.
