Current jobs related to Front Desk Manager - Niagara Falls, Ontario - Mamma's Inn

  • Front Desk Manager

    2 weeks ago

    Niagara Falls, Ontario, Canada Mamma's Inn Full time

    Mamma's Inn is seeking a skilled Front Desk Manager to oversee the daily operations of our hotel. The ideal candidate will have a strong background in customer service and experience in managing a team.Key ResponsibilitiesDevelop and implement policies and procedures for front desk operationsSupervise and train front desk staff to ensure excellent...

  • Front Desk Operations Manager

    3 weeks ago

    Niagara Falls, Ontario, Canada Mamma's Inn Full time

    Job Title: Front Desk ManagerMamma's Inn is seeking a highly skilled and experienced Front Desk Manager to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing daily operations, and leading a team of front desk staff.Key Responsibilities:Develop and implement policies and...

  • Front Desk Manager

    2 weeks ago

    Niagara Falls, Ontario, Canada Mamma's Inn Full time

    Mamma\u0027s Inn is seeking a highly skilled Front Desk Manager to join our team. As a key member of our operations team, you will be responsible for developing and implementing policies and procedures for daily operations, supervising staff, and conducting performance reviews.The ideal candidate will have 1 year to less than 2 years of experience in a...

  • Front Desk Supervisor

    2 months ago

    Niagara Falls, Ontario, Canada Mamma's Inn Full time

    Job Title: Front Desk ManagerMamma's Inn is seeking a highly skilled and experienced Front Desk Manager to join our team. As a key member of our hotel operations, you will be responsible for ensuring seamless guest experiences and efficient front desk operations.Key Responsibilities:Develop and Implement Policies and Procedures: Create and enforce policies...

  • Front Desk Supervisor

    2 months ago

    Niagara Falls, Ontario, Canada Mamma's Inn Full time

    Job Title: Front Desk ManagerMamma's Inn is seeking a highly skilled and experienced Front Desk Manager to join our team. As a key member of our hotel operations, you will be responsible for ensuring seamless guest experiences and efficient front desk operations.Key Responsibilities:Develop and Implement Policies and Procedures: Create and enforce policies...

  • Front Desk Operations Manager

    2 weeks ago

    Niagara Falls, Ontario, Canada Mamma's Inn Full time

    Mamma’s Inn is seeking a skilled Front Desk Manager to oversee the daily operations of our hotel. The ideal candidate will have a strong background in customer service and experience in managing a team.Key Responsibilities:Develop and implement policies and procedures for front desk operationsSupervise a team of 3-4 staff membersConduct performance reviews...

  • Front Desk Supervisor

    4 weeks ago

    Niagara Falls, Ontario, Canada Mamma's Inn Full time

    Job Title: Front Desk ManagerMamma's Inn is seeking a highly skilled and experienced Front Desk Manager to join our team. As a key member of our hotel operations, you will be responsible for ensuring seamless guest experiences and maintaining the highest standards of customer service.Key Responsibilities:Develop and implement policies and procedures for...

  • Front Desk Supervisor

    4 weeks ago

    Niagara Falls, Ontario, Canada Mamma's Inn Full time

    Job Title: Front Desk ManagerMamma's Inn is seeking a highly skilled and experienced Front Desk Manager to join our team. As a key member of our hotel operations, you will be responsible for ensuring seamless guest experiences and maintaining the highest standards of customer service.Key Responsibilities:Develop and implement policies and procedures for...

  • Front Desk Supervisor

    3 weeks ago

    Niagara Falls, Ontario, Canada Mamma's Inn Full time

    Job Title: Front Desk ManagerMamma's Inn is seeking a highly skilled and experienced Front Desk Manager to join our team. As a key member of our hotel operations, you will be responsible for ensuring seamless guest experiences and maintaining the highest standards of customer service.Key Responsibilities:Develop and implement policies and procedures for...

  • Front Desk Supervisor

    3 weeks ago

    Niagara Falls, Ontario, Canada Mamma's Inn Full time

    Job Title: Front Desk ManagerMamma's Inn is seeking a highly skilled and experienced Front Desk Manager to join our team. As a key member of our hotel operations, you will be responsible for ensuring seamless guest experiences and maintaining the highest standards of customer service.Key Responsibilities:Develop and implement policies and procedures for...

  • Front Desk Manager

    3 weeks ago

    Niagara Falls, Ontario, Canada Mamma's Inn Full time

    Job SummaryWe are seeking a highly skilled Front Desk Manager to join our team at Mamma's Inn. As a key member of our hospitality team, you will be responsible for ensuring seamless guest experiences and maintaining the highest standards of customer service.Key ResponsibilitiesDevelop and implement effective policies and procedures for daily hotel...

  • Front Desk Supervisor

    4 weeks ago

    Niagara Falls, Ontario, Canada Mamma's Inn Full time

    Job Title: Front Desk ManagerMamma's Inn is seeking a highly skilled and experienced Front Desk Manager to join our team. As a key member of our hotel operations, you will be responsible for ensuring seamless guest experiences and maintaining the highest standards of customer service.Key Responsibilities:Develop and implement policies and procedures for...

  • Front Desk Supervisor

    4 weeks ago

    Niagara Falls, Ontario, Canada Mamma's Inn Full time

    Job Title: Front Desk ManagerMamma's Inn is seeking a highly skilled and experienced Front Desk Manager to join our team. As a key member of our hotel operations, you will be responsible for ensuring seamless guest experiences and maintaining the highest standards of customer service.Key Responsibilities:Develop and implement policies and procedures for...

  • Front Desk Supervisor

    1 month ago

    Niagara Falls, Ontario, Canada Mamma's Inn Full time

    Job Title: Front Desk ManagerMamma's Inn is seeking a highly skilled and experienced Front Desk Manager to join our team. As a key member of our hotel operations, you will be responsible for ensuring seamless guest experiences and maintaining the highest standards of customer service.Key Responsibilities:Develop and implement policies and procedures for...

  • Front Desk Supervisor

    1 month ago

    Niagara Falls, Ontario, Canada Mamma's Inn Full time

    Job Title: Front Desk ManagerMamma's Inn is seeking a highly skilled and experienced Front Desk Manager to join our team. As a key member of our hotel operations, you will be responsible for ensuring seamless guest experiences and maintaining the highest standards of customer service.Key Responsibilities:Develop and implement policies and procedures for...

  • Front Desk Manager

    2 weeks ago

    Niagara Falls, Ontario, Canada Mamma's Inn Full time

    Mamma\u0027s Inn is seeking a skilled Front Desk Manager to oversee the daily operations of our hotel. The ideal candidate will have a strong background in customer service and be able to effectively manage a team of 3-4 staff members.Key Responsibilities:Develop and implement policies and procedures for daily operationsSupervise staff and conduct...

  • Front Desk Associate

    3 weeks ago

    Niagara Falls, Ontario, Canada beBee Professionals Full time $30,000 - $40,000

    We are seeking a Front Desk Associate to join our team at beBee Professionals in Niagara Falls, Canada. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing incoming calls, and performing various administrative tasks to ensure seamless office operations.Key Responsibilities:Provide exceptional...

  • Front Desk Representative

    4 weeks ago

    Niagara Falls, Ontario, Canada Guruwali Holding Inc. Full time

    Job SummaryWe are seeking a skilled Front Desk Agent to join our team at Guruwali Holding Inc. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesGuest Registration: Register arriving guests and assign rooms in a timely and efficient manner.Room...

  • Front Desk Representative

    4 weeks ago

    Niagara Falls, Ontario, Canada Guruwali Holding Inc. Full time

    Job SummaryWe are seeking a skilled Front Desk Agent to join our team at Guruwali Holding Inc. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesGuest Registration: Register arriving guests and assign rooms in a timely and efficient manner.Room...

  • Front Desk Representative

    4 weeks ago

    Niagara Falls, Ontario, Canada Guruwali Holding Inc. Full time

    Job SummaryWe are seeking a skilled Front Desk Agent to join our team at Guruwali Holding Inc. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesGuest Registration: Register arriving guests and assign rooms in a timely and efficient manner.Room...

Front Desk Manager

2 months ago

Niagara Falls, Ontario, Canada Mamma's Inn Full time
About the Role

We are seeking a highly skilled and experienced Front Desk Manager to join our team at Mamma's Inn. As a key member of our hospitality team, you will be responsible for ensuring exceptional customer service and a seamless guest experience.

Key Responsibilities
  • Develop and Implement Operational Policies

Develop and implement policies and procedures for daily operations, ensuring a smooth and efficient workflow.

Supervise and Train Staff

Supervise and train a team of 3-4 staff members, providing guidance and support to ensure they meet the highest standards of customer service.

Conduct Performance Reviews

Conduct regular performance reviews to assess staff performance and provide constructive feedback for improvement.

Manage Budgets and Finances

Prepare and manage budgets, monitoring revenues and expenses to ensure the hotel's financial goals are met.

Market the Hotel

Develop and implement marketing strategies to attract new customers and retain existing ones.

Address Customer Complaints

Respond promptly and professionally to customer complaints, resolving issues in a fair and timely manner.

Assist with Special Requests

Assist guests with special needs, providing personalized service to ensure their stay is comfortable and enjoyable.

Establish Work Schedules

Establish and manage work schedules for the front desk team, ensuring adequate coverage at all times.

Maintain Inventory

Organize and maintain inventory of hotel supplies, ensuring that all necessary items are available when needed.

Requirements
  • Education

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year.

Work Experience

1 year to less than 2 years of experience in a similar role.

Language

Fluent in English.

Work Environment

Fast-paced environment with a focus on attention to detail.

Personal Suitability

Client-focused, efficient interpersonal skills, excellent oral and written communication, flexibility, and initiative.