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Position Overview
We are in search of a proactive Client Relationship Executive, tasked with enhancing our market footprint. This position focuses on nurturing connections with designated accounts while leveraging strategic prospects with prospective clients. Working in close collaboration with our dealer partners, you will be instrumental in formulating and implementing impactful strategies for opportunity, account, and market growth.
Key Responsibilities:
Within your designated accounts, you will act as the primary liaison for Steelcase, responsible for comprehending the client's business challenges and ambitions. You will foster relationships across various functions including real estate, facilities, procurement, IT, and HR to create sales opportunities. Building and sustaining a robust network of influencers within the architecture, design, and real estate sectors is essential, as is partnering with the local Steelcase team and dealers to develop and manage a comprehensive market business development strategy. This role offers the chance to cultivate business within accounts and across the broader market.
- Continuously enhance your understanding of and effectively communicate Steelcase's advantages: product features, services, research, and insights.
- Collaborate with colleagues and dealer partners regionally on business strategies, marketing initiatives, and special projects to elevate the Steelcase brand and business.
- Maintain business activities through Salesforce CRM.
- Exhibit a curious mindset to demonstrate comprehension of client challenges.
- Function as a team player while showcasing leadership and influencing capabilities.
- Possess a broad and comprehensive understanding of the furniture industry sales model, which is advantageous.
Ideal Candidate Profile:
- Exceptional relationship-building skills, maturity, and confidence to engage with decision-makers.
- A resourceful business developer who is self-driven, adaptable, and results-focused.
- Well-connected within the local market, particularly with end-users and partners in the built environment sector.
- A commitment to excellence, precision in work, and meticulous attention to detail.
- Strong communication skills, encompassing presentation, written, and verbal abilities.
- Excellent interpersonal skills with a focus on coaching and mentoring.
- High organizational and management skills necessary for coordinating large, complex projects with a multidisciplinary team.
- Business acumen across various industries and levels of business issues.
- Comprehensive knowledge within a multidimensional industry and/or experience selling capital products or services.
Preferred Qualifications:
- Bachelor’s degree in Business, Communications, or Interior Design/Architecture.
- Experience in a high-performing consultative sales or closely related role.
- Familiarity with distribution partners and/or a strong understanding of the contract furniture industry is advantageous.
About Steelcase:
Steelcase is a global leader in design and thought leadership in the workplace. Together with our extensive community of brands, we create and manufacture innovative furnishings and solutions that empower individuals to perform at their best in various work environments.
Our Commitment:
At Steelcase, we prioritize people in all our endeavors. We recognize the significance of work and believe it can provide meaning and purpose to the lives of our customers and employees alike. We are dedicated to supporting our employees in all aspects of their lives, both professionally and personally. By uniting our talents, we strive to make a positive and lasting impact on our work and communities.
Our Values:
Beyond qualifications, we seek talent and potential. We take pride in our diverse and inclusive workforce and are continually working to enhance our global community. We value candidates who are comfortable engaging with individuals from diverse backgrounds, fostering mutual respect and positive relationships. We encourage individuals from all backgrounds and genders to apply.
If you are interested in Steelcase but this role does not align with your current career goals, we invite you to join our Talent Community to stay informed about future opportunities in your areas of expertise.
