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Patient Registration Coordinator

2 months ago


Winnipeg, Manitoba, Canada Winnipeg Regional Health Authority Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Registration Clerk to join our team at St. Boniface Hospital. As a key member of our patient registration department, you will be responsible for ensuring accurate and efficient registration of patients, maintaining confidentiality and discretion when handling sensitive information, and providing exceptional customer service to patients and families.

Key Responsibilities
  • Register patients in a timely and accurate manner, ensuring all necessary information is collected and documented.
  • Maintain confidentiality and discretion when handling sensitive patient information.
  • Provide exceptional customer service to patients and families, responding to their inquiries and concerns in a professional and courteous manner.
  • Collaborate with healthcare teams to ensure seamless patient flow and efficient use of resources.
  • Perform administrative tasks, such as data entry and record-keeping, to support the smooth operation of the patient registration department.
Requirements
  • Grade XII or recognized equivalent.
  • Successful completion of a recognized medical office secretarial program or the first year of a recognized diploma/degree in a health-related field; or
  • Successful completion of a recognized medical terminology course.
  • Fluently bilingual in both English and French.
  • Keyboarding speed: 35 wpm.
  • Ability to work in a Windows operating environment.
  • Ability to retain information which is of a confidential nature.
  • Good interpersonal communication skills.
  • Demonstrated problem-solving skills.
  • Legible handwriting.
  • Strong interpersonal skills and telephone manner.
  • Ability to adapt readily to stressful situations.
  • Ability to work independently with minimal supervision.
  • Ability to multi-task in a fast-paced environment.
Working Conditions

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.