Technical Specialist

3 weeks ago

Victoria, British Columbia, Canada Paladin Technologies Full time
Job Title: Technical Specialist

Paladin Technologies is seeking a highly skilled Technical Specialist to join our Monitoring Operation team. This is a full-time position that requires independent and flexible scheduling, as well as the ability to travel within North America.

Responsibilities:
  • Lead the research, selection, and implementation of technology for a redundant alarm monitoring operational infrastructure.
  • Perform testing to identify vulnerabilities in individual systems, processes, and alarm monitoring facilities.
  • Conduct surveys of physical structural and network infrastructure to develop countermeasures for vulnerabilities.
  • Act as a subject matter expert for the implementation and review of ULC/UL and industry-wide best practices and standards.
  • Document detailed system features, requirements, and data flow diagrams to support the current and future roadmap.
  • Provide front-line IT support for workstations, receivers, and telephone infrastructure in the alarm monitoring operation.
  • Be available for on-call duties before or after regular hours, or on days not regularly scheduled to work.
Requirements:
  • 3 years of experience troubleshooting various IT systems (Microsoft).
  • Desire for continuous learning.
  • Strong oral and written communication skills and documentation practices.
  • Strong problem-solving, analytical, and interpersonal skills.
  • Accountable, detail-oriented, and adaptable.
  • Effective multi-tasking ability with competing timelines and deliverables.
  • Ability to work effectively independently and/or within a team in a collaborative environment.
Package:
  • Salary Range: $55,000 - $65,000 DOE.
  • Extensive Health, Medical, and Dental Benefits, plus our Wellness program.
  • RRSP matching contribution.
  • Free parking at the office.
  • Ergonomically designed workstations, including standing desks.
About Paladin Technologies:

Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms and monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support.

Our team is the best in the industry, with manufacturer-trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources. We have offices coast to coast across the United States and Canada, and nearly 1,600 talented and committed professionals dedicated to custom-crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, and more.

We are an equal opportunity employer and consider candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. If you need accommodation for any part of the application process, please send an email or call 858-668-1705 to speak with Human Resources and let us know the nature of your request.

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