Claims Management Professional
7 days ago
At Intact, our employees are the heart of what we do best: helping people, businesses, and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts.
Feel empowered to learn and grow while being valued for who you are – here, diversity is a strength. We're looking for a Unit Claims Manager, Accident Benefits to join our growing team.
Key Responsibilities:
- Lead a senior AB Ontario adjusting team that is primarily handling non-catastrophic files.
- Support the specialized file handling of the facility files.
- Participate in the development and implementation of business plans and manage operations to achieve key business goals.
- Provide effective leadership, motivate staff, and be responsible for hiring employees and delivering performance feedback.
- Provide coaching on technical and professional skills for your team and facilitate continuous learning by building robust development plans for your employees.
- Develop, recommend, and implement management and organizational initiatives to support company strategies, including changes to organizational structure and process/technology improvements.
- Act in a consultative and advisory capacity on claims matters such as liability determination, policy interpretation, and settlement negotiation to help resolve claims-related issues.
- Liaise with other claims experts on technical and administrative issues.
- Maintain a respectful and productive business relationship with vendors, service providers, legal firms, and internal client groups.
Requirements:
- Prior leadership or at least 3 years of experience in claims handling.
- Strong organization, analytical, and time management skills.
- University degree or any combination of training and experience deemed relevant for the role.
What We Offer:
- An extensive flex pension and benefits package, with access to virtual healthcare.
- Flexible work arrangements.
- An annual wellness account that promotes an active and healthy lifestyle.
- Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues.
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
- Inspiring leaders and colleagues who will lift you up and help you grow.
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
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