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Account Manager

2 months ago

Burlington, Ontario, Canada Dynamic Connections Full time

About Us

Dynamic Connections is a leading third-party logistics company that provides integrated solutions for our customers. We create, sell, and execute intelligent logistics solutions that provide peace of mind and seamless movement of our customers' products. Our consistent service and communication make us an extension of our customers, providing them with a seamless, stress-free transportation experience.

Our Culture

We treat our employees like we treat our customers – with honesty, integrity, and respect. We enjoy working together and making sure every day counts. We have a positive, transparent, and entrepreneurial culture. Your success is our success.

Job Summary

We are seeking a highly motivated and detail-oriented Account Manager to join our team. As an Account Manager, you will be responsible for tracking shipments for customers, pricing and quoting shipments, dispatching logistics service providers, and providing customers with a best-in-class customer experience.

Key Responsibilities

  • Ability to work in a fast-paced environment where work is time sensitive in nature
  • Good judgement and strong problem-solving skills
  • Experience in a customer-facing role, with a focus on customer satisfaction
  • Exceptional communication skills, with the ability to build customer relationships and ensure customer needs are heard and delivered upon
  • Strong computer skills and proficiency with Microsoft Office Suite

Requirements

  • Exceptional attention to detail, with a focus on accuracy and quality
  • High energy and a fast-paced work environment
  • Self-starting and motivated, with a focus on achieving results
  • Highly collaborative, with a focus on teamwork and customer satisfaction
  • Relationship builders, with a focus on building strong and long-term relationships with customers

What We Offer

  • A competitive salary range of $45,000-$50,000, depending on experience
  • A comprehensive benefits package, including a company-paid laptop and phone
  • A monthly bonus structure, with opportunities for growth and advancement
  • Professional development courses and opportunities for career growth
  • A vibrant and dynamic work environment, with regular team-building events and activities

Why Join Us?

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any time.