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Technical Support Specialist
2 months ago
We are seeking a highly skilled Technical Support Specialist to join our team at PartnerIT Corporation. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers and internal teams.
Key Responsibilities:- Provide technical support and assistance to customers and internal teams via phone, email, and in-person.
- Troubleshoot and resolve technical issues with computer systems, networks, and software.
- Collaborate with internal teams to identify and resolve technical issues.
- Develop and maintain technical documentation and knowledge base articles.
- Participate in the development and implementation of technical support processes and procedures.
- 3 years of experience in a technical support role.
- Strong technical knowledge of computer systems, networks, and software.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application, including your resume and cover letter, to [insert contact information].
