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Part-Time Quality Assurance Director

3 months ago

Hamilton, Ontario, Canada The Salvation Army Full time

Quality Assurance Director at The Salvation Army

Under the supervision of the Executive Director, the Quality Assurance Director is tasked with the strategic oversight of program excellence in various domains including Program Evaluation, Compliance, Risk Management, Quality Enhancement, Staff Development, and Accreditation.

PRIMARY RESPONSIBILITIES:

  • Strategic development for quality enhancement initiatives
  • Ongoing Quality Improvement processes
  • Program Evaluation and Documentation
  • Statistical analysis and reporting
  • Maintenance of internal and external Accreditation
  • Adherence to legislative standards
  • Recommendations for staff training
  • Management of program risks
  • Collaboration with academic institutions for research purposes

Strategic Approach:

  • Long-term strategic visioning
  • Implementation of industry best practices
  • Organization-wide quality enhancement initiatives

Operational Duties:

  • Setting care standards
  • Evaluating program performance
  • Developing policies and procedures
  • Executing risk management strategies
  • Conducting compliance audits
  • Monthly statistical evaluations
  • Preparing reports for regulatory bodies
  • Ensuring documentation practices meet Accreditation standards

Leadership Role:

  • Collaboration with management teams
  • Coordination with Accreditation bodies
  • Acting as a Subject Matter Expert for program evaluation

Health and Safety Compliance:

  • Adherence to Occupational Health and Safety regulations
  • Involvement in emergency preparedness
  • Promotion of a safety-first culture
  • Conducting Health and Safety training sessions

Community Engagement:

  • Fostering a positive workplace environment
  • Maintaining communication with the community

WORKING CONDITIONS:

  • Permanent part-time role
  • Flexible scheduling options
  • Potential travel requirements

EDUCATIONAL AND QUALIFICATION REQUIREMENTS:

  • Master's Degree and relevant professional affiliation
  • Certifications in First Aid, CPR, and CPI/NVCI
  • Valid Driver's License

EXPERIENCE AND EXPERTISE:

  • Leadership experience in relevant sectors
  • A minimum of 5 years in a leadership capacity
  • Understanding of Quality Improvement and Change Management principles
  • Awareness of current industry trends

SKILLS AND ATTRIBUTES:

  • Strong leadership capabilities
  • Excellent communication skills
  • Commitment to ongoing professional development
  • Interpersonal effectiveness
  • Team-oriented collaboration
  • Ability to undergo background checks
  • Alignment with the organization's mission

The Salvation Army provides accommodations for applicants with disabilities throughout the recruitment process.

We appreciate all applicants; however, only those selected for interviews will be contacted.

Applicants are required to inform their direct supervisor of their intentions prior to submitting an application.