Facilities Operations Specialist
4 days ago
Northwestel is seeking a highly skilled Facilities Analyst to join our team. As a key member of our organization, you will play a critical role in ensuring the smooth operation of our telecommunications infrastructure.
Key Responsibilities- Participate in our organizational health and safety programs, adhering to all safe work procedures and staying focused on continuous improvement.
- Timely completion of all administrative tasks, including time reporting, expense reporting, and submission of corporate card statements.
- Analyze Cutover sheets, assist Cable Splicer, and update Records in Optius as required.
- Update maps via BisCad.
- Provide information and assist with Cable Locates, High Loads, and Airline Mileage.
- Coordinate Defective Cable Maintenance Program and update Records in Optius with results.
- Complete Pre-Fields for Sales.
- Provide Technical Support for Internal/External Customers.
- Build and Manage Addressing in Odin/Optius for Flow Through Provisioning.
- Identify and Document Business Processes as required.
- Liaise closely with Engineering and Assignment.
- Contribute individually or as part of a team to increasing focus on quality of experience for Northwestel's internal and external Customers.
- Update and Maintain fiber records as provided.
- Minimum two years' experience in telecommunications with knowledge in cable, copper, and fibre plant infrastructure.
- Project coordination skills and proficiency in record management.
- Aptitude for investigative, analytical work.
- Working knowledge of telecommunication networks.
- Excellent verbal and written communication skills.
- Strong interpersonal skills.
- Strong organizational skills.
- Ability to work with strict deadlines in a fast-paced work environment.
- Strong computer skills in a Windows environment is an asset.
- Health & Wellness Benefits, Pension Plan, Discounts.
- Team Incentive Bonus.
- Paid Vacation with a Vacation Travel Allowance.
- Work-Life Balance.
- Community Involvement.
Northwestel values diversity in the workplace and is committed to the goals of Employment Equity. We strive to achieve a skilled workforce that is representative of the population we serve, and as a Northern company, we are committed to the employment and career development of our Indigenous peoples. Candidates must clearly indicate on their application if they are an Indigenous person, a woman, a person with a disability, or a visible minority if they wish to receive hiring preference.
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