Culinary Service Supervisor

3 weeks ago


Sudbury, Ontario, Canada Boston Pizza Full time
Overview

The role of a Food Service Supervisor at Boston Pizza involves overseeing the daily operations of our restaurant's food service department. This position is crucial for ensuring that our guests receive exceptional service and high-quality meals.

Qualifications
  • Education: No formal degree, certificate, or diploma required.
  • Experience: A minimum of 7 months to less than 1 year in a similar role.
Work Environment

This position is set in a fast-paced restaurant environment where the ability to work under pressure and meet tight deadlines is essential.

Key Responsibilities
  • Develop and implement methods to achieve work schedules.
  • Supervise and coordinate the activities of staff involved in food preparation and portioning.
  • Provide training to staff regarding their job responsibilities, sanitation, and safety protocols.
  • Estimate the necessary ingredients and supplies for meal preparation.
  • Recruit and hire food service personnel.
  • Ensure that food quality and service standards are consistently met.
  • Address and resolve customer complaints or concerns effectively.
  • Maintain accurate records of inventory, repairs, sales, and waste.
  • Prepare and submit detailed reports as required.
  • Establish and manage work schedules for staff.
Supervision

This role involves supervising a team of approximately 11-15 individuals, including:

  • Cooks (general)
  • Food and beverage servers
  • Kitchen and food service assistants
Work Conditions

Employees in this role should be prepared for:

  • Extended periods of standing and walking.
  • Working in a high-pressure environment.
Personal Attributes

The ideal candidate will possess:

  • A strong client focus.
  • Excellent interpersonal skills.
  • Flexibility and adaptability.
  • A collaborative team spirit.
Employment Details
  • Job Type: Permanent
  • Work Language: English
  • Hours: 35 hours per week


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