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Culinary Team Lead

2 months ago

Brampton, Ontario, Canada Kesar Sweets and Restaurant Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Kesar Sweets and Restaurant Inc. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Operations Management
    • Develop and implement effective methods to meet work schedules and ensure seamless service delivery.
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and to a high standard.
  • Staff Management
    • Train staff in job duties, sanitation, and safety procedures, ensuring that they are equipped to provide excellent customer service.
    • Hire and manage food service staff, providing guidance and support to help them succeed in their roles.
  • Quality Control
    • Ensure that food and service meet our quality control standards, maintaining the highest levels of quality and consistency.
    • Prepare and submit reports on sales, stock, and wastage, providing valuable insights to inform business decisions.
  • Customer Service
    • Address customer complaints and concerns in a professional and courteous manner, ensuring that all issues are resolved promptly and to the customer's satisfaction.
Requirements
  • Education
    • College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience
    • 1 year to less than 2 years of experience in a similar role.
  • Skills
    • Knowledge of the establishment's culinary genres.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Excellent communication and interpersonal skills.
Working Conditions
  • Work Term
    • Permanent.
  • Work Language
    • English.
  • Hours
    • 40 hours per week.