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Student Advisor, MA Leadership

2 months ago


Langley, Canada Trinity Western University Full time
Job Summary

The MA Leadership Student Advisor provides high-touch care and support to MA Leadership students, from onboarding to graduation. This role is primarily student-focused and interactive, with some administrative responsibilities.

Key Responsibilities
  • Provide guidance and support to MA Leadership students throughout their program, including pre-arrival, orientation, and graduation.
  • Offer one-on-one support for students regarding their workload, life balance, and academic transition needs.
  • Respond to student inquiries and concerns in a timely manner.
  • Monitor student progress and ensure students follow their Personal Learning Plan through to graduation.
  • Care for students who require additional academic support.
  • Act as a mentor to MA Leadership students during their time in the program.
  • Refer students to relevant university services as needed.
  • Support students experiencing academic or personal distress.
  • Facilitate small group discussions on topics such as study strategies, self-management, and cultural expectations.
  • Participate in Orientation activities and assist new students as they adjust to their new environment.
Internal Liaison Support
  • Liaise with related offices, including the Office of the Registrar, Financial Aid, and TWU GLOBAL.
  • Liaise with MA Leadership professors and Writing Coaches.
Administrative Support
  • Assist the Associate Dean, MA Leadership or designate.
  • Track and manage cohort lists as assigned by the Associate Dean, MA Leadership or designate.
Requirements
  • Advanced knowledge of Microsoft software, including Teams, Word, Excel, and PowerPoint.
  • People-oriented, caring, and willing to work with students from diverse cultures.
  • Detailed-oriented and organized.
  • Collaborative with the Advisory team to deliver results.
  • Fluent in English (oral and written).
  • Professional in communication and behavior.
  • Able to learn and follow policies and procedures.
  • Able to work independently and ask for help when needed.
  • Able to maintain confidentiality and respect student privacy.
Personal Qualities
  • Driven and inspired by the idea of positively impacting the various marketplaces of life through the development of godly Christian leaders.
  • A dedicated and mature evangelical Christian with an earnest desire to serve in family, church, work, and community.
  • Affirm and support TWU's mission, values, Statement of Faith, and Community Covenant.
  • Strength of character and reputation, integrity, focused.
  • A winsome personality with a positive and friendly attitude.
Standards & Requirements
  • Bachelor's degree required; Master's degree preferred in education or related field.
  • Minimum 2 years of experience in academic advising or related experience required.
  • Experience working with international students and understanding cultural diversity is preferred.
  • Experience working one-on-one with students is preferred.