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Technical Implementation Specialist
2 months ago
Implementation Consultant
ACCEO Solutions Inc. is seeking a highly motivated and skilled Implementation Consultant to join our growing team. In this role, you will play a vital part in ensuring the successful deployment of our software solutions to clients across various industries.
As an Implementation Consultant, you will work closely with Project Managers and clients to understand their specific needs and requirements. You will leverage your technical expertise to configure software systems, conduct training sessions, and provide ongoing support to ensure client satisfaction.
Responsibilities:
- Serve as the primary technical resource for software configuration, tailoring solutions to meet individual client needs.
- Collaborate with clients during discovery sessions to gather detailed requirements and understand their business processes.
- Configure software applications using workflows and predefined business rules to align with client specifications.
- Facilitate effective communication between internal teams and clients throughout the implementation process.
- Develop comprehensive training materials and deliver engaging training sessions to end-users, ensuring a smooth transition to the new system.
Requirements:
- Bachelor's degree or equivalent experience in a relevant field.
- Solid understanding of network infrastructure, security principles, and database concepts.
- Experience with virtual machines (VMs) and VPN connectivity.
- Excellent written and verbal communication skills, demonstrating the ability to clearly explain technical concepts to non-technical audiences.
- A customer-centric approach with a strong commitment to delivering exceptional service and exceeding client expectations.
