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Insurance Business Development Manager
2 months ago
About Western Coast Insurance Services
We are a leading insurance provider in Canada, with over 220 locations across the country and a team of over 2,100 dedicated professionals. Our Guiding Principles of Truthfulness, Fairness, Value, and Loyalty drive everything we do, and we take pride in delivering the right insurance solutions to our customers so they can live confidently.
Job Summary
We are seeking an experienced Account Executive to join our team. As an Account Executive, you will be responsible for managing a book of business and ensuring our customers have the coverage they need. This is a full-time position based in Kelowna, BC.
Key Responsibilities
- Support new and existing customers by offering recommendations for insurance products and services
- Promote retention of existing customers by building strong relationships and providing quality customer service
- Navigate multiple insurance partner online portals to complete customer applications
- Quote new business through outbound calls and walk-in clients
- Communicate with insurance company Underwriters to ensure evolving guidelines are met
- Prospect and up-sell to clients on all lines of business sold
- Liaise between client and external insurance partners to ensure fair and proper representation for both parties
- Continuous self-development, through industry and community involvement, and industry-related courses
Requirements
- General Insurance Level 2 is required
- Experience with ICBC fleet/garage
- Experience with commercial lines insurance
- Ability to communicate professionally in person, over the phone, and through email
- Experience managing a book of business or relatable work experience
- Desire to learn new systems and processes
- Strong problem-solving skills and the ability to adapt to different work environments
- Passionate about helping people, self-driven, and determined to succeed
What We Offer
We take pride in providing a competitive compensation package, including 3 weeks' vacation, 14 wellness days, company matching investment and savings programs, and 100% employer-paid group benefits, including a health care spending account.
