Business Continuity Specialist

1 month ago

Vancouver, British Columbia, Canada E-Comm 9-1-1 Full time
Job Title: Business Continuity Specialist - Technology Services

At E-Comm 9-1-1, we are seeking an experienced Business Continuity Specialist to join our Technology Services team. As a key member of our team, you will play a pivotal role in ensuring the resilience and continuity of our technological infrastructure in the face of various disruptions.

Key Responsibilities:
  • Develop, maintain, and update robust business continuity strategies, plans, policies, and procedures specific to Technology Services.
  • Conduct business impact analyses to identify critical functions and resources necessary for continuity during disruptions.
  • Maintain an inventory of critical technologies, dependencies, and recovery time objectives (RTOs).
  • Collaborate with internal teams and external partners to assess system recovery requirements and document disaster recovery strategies.
  • Monitor and report on emerging threats and industry trends to enhance risk mitigation strategies.
  • Plan and execute business continuity and disaster recovery exercises to evaluate and improve response capabilities.
  • Identify training needs and support programs to educate teams on emergency management protocols.
  • Maintain accurate records of all disaster recovery plans, incidents, and lessons learned for program governance.
  • Support Incident Managers during emergency responses by coordinating resources across technical and operational teams.
  • Align disaster recovery efforts with organizational goals and assess impacts of organizational changes.
Requirements:
  • Bachelor's degree in business continuity, emergency management, information technology, or related field; or equivalent combination of education and experience.
  • Minimum 5 years of experience in disaster recovery management and business continuity planning.
  • Experience in business and technology supporting resiliency planning and mission critical systems.
  • Project management and business analysis experience preferred.
  • Certification in business continuity, disaster recovery, or emergency management desirable.
  • Strong knowledge of disaster recovery management and business continuity planning.
  • Understanding of industry standards for technology disaster recovery and continuity management.
  • Familiarity with core IT infrastructure and multi-data center environments.
  • Excellent analytical and problem-solving skills focused on IT resilience.
  • Demonstrated ability to manage multiple continuity and recovery plans involving numerous stakeholders.
  • Effective communication skills with technical and non-technical stakeholders.
  • Strong relationship management and negotiation skills.
  • Detail-oriented with exceptional organizational and prioritization abilities.
  • Commitment to continuous improvement and proactive in enhancing processes.
  • Ability to work under pressure and during business-related crises.
Security Requirements:

As a condition of employment at E-Comm, the required Police Security Clearance applicable to the position must be acquired and maintained. This is a process carried out by our law enforcement partner agencies, facilitated by E-Comm. The minimum residency in Canada to qualify for this position, as established by our law enforcement partner agencies, is 5 years.

What We Offer:
  • Meaningful work - work with a sense of purpose, supporting the public and first-responders.
  • Competitive salary - with the opportunity for increases.
  • 4 weeks vacation to start.
  • Earned Time Off - eligibility to participate in our Accumulated Time-Off Program.
  • 100% paid extended health and dental benefits.
  • Pension – employer matched contributions to Municipal Pension Plan, a defined benefits plan.
  • Career development - we are supportive in developing your skills while pursuing your career at E-Comm.
Vaccination Policy:

E-Comm 911 has a vaccination policy that is currently suspended. However, should the policy be reinstated, it will be a requirement for all current and future employees.

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