Chief Information and Technology Officer

3 weeks ago

Hamilton, Ontario, Canada Gilder Search Group Full time
Chief Information and Technology Officer (CITO) - Mohawk College

Are you a forward-thinking leader ready to drive innovation and hands-on change in the field of information technology?

Mohawk College is seeking a dynamic and collaborative Chief Information and Technology Officer (CITO) to lead our institution through a significant transformation. This role will be pivotal in driving technology transformation to our Enterprise Resource Planning (ERP) systems and collaborating in spearheading new digital initiatives that align with the needs of both academic and business functions.

About Mohawk College

Mohawk College is a leading institution in the field of education, with a proud history of excellence and community leadership. Our college has continuously evolved to meet the ever-growing needs of our students and community, and we remain steadfast in our commitment to student success, inclusivity, and community engagement.

The Opportunity

As the new Chief Information and Technology Officer (CITO) at Mohawk College, you will provide strategic vision and leadership, overseeing the development and execution of the college's information technology strategy. You will focus on innovative transformation by guiding the implementation of corporate, administrative, and academic technology systems. You will lead the IT Enterprise Architecture, Governance, Information Security, Infrastructure, Operations, and Agile Delivery teams, ensuring high-quality and innovative solutions.

Key Responsibilities

  • Evaluate and integrate innovative technologies such as AI, machine learning, and data analytics to drive transformation across academic and administrative operations.
  • Partner with academic and business leaders to identify improvement opportunities through service and process enhancements using innovative technology solutions.
  • Develop a multi-year IT Plan with recommendations for IT Strategic Initiatives based on a consultative process.
  • Participate as a College Capital Planning Committee member and advise on college capital project prioritization and selection.
  • Act as the designated risk owner for IT-related risks within the College's Enterprise Risk Register, supporting the identification, assessment, and prioritization of risk mitigation strategies.
  • Provide guidance on technology-related opportunities and risks, particularly those impacting the college's operations and legislative compliance.
  • Create and sustain successful IT Governance structures that support both academic and administrative functions.
  • Liaise with and manage external vendors, technology partners, and government bodies. Develop strategies for continuous technology upgrades and infrastructure renewal.
  • Develop and enforce comprehensive cybersecurity protocols that safeguard student data and institutional information.
  • Develop IT strategies that align with the college's sustainability initiatives, incorporating environmentally friendly technologies.

Service and Product Delivery

  • Lead the IT Management team, fostering a collaborative culture that ensures seamless communication between IT and academic, administrative, and student services departments.
  • Implement industry standards and development methodologies, including Agile and DevOps, to increase responsiveness and growth.
  • Define enterprise cloud service governance and oversee the migration of enterprise applications, platforms, and data to cloud solutions where feasible.
  • Ensure interoperability throughout the digital product portfolio to create value for channel partners and deliver a seamless digital customer experience.
  • Oversee measurement and reporting of IT systems' reliability, performance, security, and business value.
  • Implement student-focused technologies that improve the digital learning environment.
  • Manage partnerships and technology vendor relationships.
  • Develop corporate-level policies and procedures for acquiring and managing information technology assets.
  • Advise on organizational skill gaps, training requirements, and restructuring strategies.
  • Develop Professional Development plans, and manage the recruitment, development, motivation, retention, and succession planning of assigned staff.
  • Promote a culture of diversity and inclusion within the IT team.

Management and Leadership

  • Provide reliable and consistent IT leadership, ensuring presence and engagement with all departments.
  • Lead change management efforts for new IT implementations.
  • Support the Mohawk Executive Group in advising the Board of Governors on IT planning, budget, and strategies.

Candidate Profile

The ideal candidate will have extensive experience in a senior IT leadership role, preferably within a higher education institution, with additional experience in integrating business acumen with academic expertise, and leading organizational change. They should excel in matrix leadership, and building inter/intra relationships. Hands-on experience in managing day-to-day technology and information systems is essential for this role.

Essential attributes include intellectual agility, emotional intelligence, and innovative problem-solving abilities, along with a strong commitment to social inclusion, and equitable practices. The candidate must have technical proficiency in areas such as cloud technology, IT enterprise architecture, and governance.

The new CITO should have a student-focused vision, recent experience in a customer-focused environment, proven leadership, and a commitment to inclusivity. Key skills include strong project management and governance, effective risk management, and expertise in managing complex IT projects and portfolios.

Qualifications

  • A master's degree or equivalent in Business (MBA), Computer Science is preferred.
  • Project Management Certification (PMI) is an asset.
  • Information Technology Infrastructure Library (ITIL) basic training is mandatory; ITIL Service Master is an asset.
  • A minimum of 12 years of progressive experience in Information Technology, with increasingly senior/responsible positions.
  • Experience introducing infrastructure as a service (IaaS) and software as a service (SaaS) into large complex organizations.
  • Demonstrated experience with cloud computing, business intelligence and analytics, Agile and DevOps methodologies.
  • Highly developed skills in strategic and operational planning, problem-solving and analysis, human resource management, financial management, partnership development, budgeting, and negotiation.
  • Exceptional communication skills to convey IT vision and strategy to stakeholders.
  • Defined benefit pension plan (CAAT) with contributions matched by Mohawk College.

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