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Key Holder

2 months ago

Edmonton, Alberta, Canada MAC Cosmetics Full time
Job Summary

We are seeking a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of our retail store. As a Key Holder, you will be responsible for leading by example, modeling the behaviors that our sales team needs to demonstrate to provide exceptional customer service and achieve sales targets.

Key Responsibilities
  • Lead by example, demonstrating outstanding coaching and mentoring skills to inspire and motivate the sales team.
  • Provide inspirational, authentic, and personalized customer service to achieve sales and customer service targets.
  • Carry out essential start and end of day cash reconciliation and have responsibility for opening and closing the store on a rota basis.
  • Use your flair for retail and cash handling experience to drive sales and customer satisfaction.
  • Work collaboratively with the Store Manager and Assistant Manager to achieve store goals and objectives.
Requirements
  • Proven retail experience, preferably within the cosmetics industry.
  • Ability to provide inspirational, authentic, and personalized customer service.
  • Previous retail operations experience, including cash reconciliation and opening and closing the store, is desirable.
  • Previous supervisory experience, including coaching/mentoring others to achieve sales and customer service targets, is desirable.
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
  • Ability to provide proof of right to live and work in the country, if invited to attend for interview.
What We Offer
  • Competitive hourly rate, ranging from $19.40 to $29.15, depending on qualifications, skills, experience, and/or budget.
  • A variety of benefits, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays, and vacation time.
  • Opportunities for career growth and development within the company.