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Banking Advisor
1 month ago
Job Summary
Job Description
**Unlock Your Potential in a Client-Centric Role**
What is the Opportunity?
This exciting position calls on your exceptional client-focused sales expertise and natural problem-solving skills to maximize each client interaction. As a key ambassador for the Royal Bank of Canada, you will help clients with their everyday banking, credit, and investment needs. Your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.
Key Responsibilities:
- Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, and identifying sales and referral opportunities.
- Foster client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business.
- Respond to client-initiated contact, assisting them with a full range of financial transactions.
- Actively listen and engage clients in conversation to further understand their individual needs.
- Proactively take ownership of resolving and preventing client banking problems.
- Cultivate and maintain relationships with partners to make the most of business opportunities and referrals.
Requirements:
- Mutual Funds accreditation, or willingness to obtain it (i.e., Investment Funds in Canada or the Canadian Securities Course).
- Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment.
- Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients.
- Flexibility, eagerness to learn, strong personal ethics, and a hunger for success.
- Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.).
- Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.
What's in it for You?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.
- A world-class training program in financial services.
- Excellent career development and access to a variety of job opportunities across business and geographies.
- Leaders who support your development through coaching and managing opportunities.
- Work in a dynamic, collaborative, progressive, and high-performing team.
Job Skills
Advice Based Solutions, Client Centricity, Client Discovery, Communication, Critical Thinking, Curiosity, Data Analysis, Digital LiteracyAdditional Job Details
**About the Royal Bank of Canada**
We are a leading financial institution dedicated to helping our clients achieve their goals and improve their financial well-being. Our commitment to innovation, customer service, and community involvement has made us a trusted partner for individuals, businesses, and communities across Canada and around the world.
