Administrative Support Specialist
7 days ago
Job Summary:
The Administrative Support Specialist – Booking Coordinator position is responsible for managing bookings at the Bioclean Aquatic Centre, Outdoor Pool, and Bud Miller All Seasons Park. This role involves preparing and processing documents, handling facility deposits, accounts payable, and accounts receivable.
Key Responsibilities:
- Booking Management:
- Coordinate bookings for weddings, meetings, birthday parties, and other events at the Bioclean Aquatic Centre, Outdoor Pool, and Bud Miller All Seasons Park.
- Prepare and process booking documents, including contracts and invoices.
- Administrative Duties:
- Process facility deposits, accounts payable, and accounts receivable.
- Prepare and print monthly facility schedules.
- Order gift certificates and complimentary passes as required.
- Communicate with marketing to update information related to the Bioclean Aquatic Centre, Bud Miller All Seasons Park, and Outdoor Pool website pages.
- Assist with other related office duties, including printing, scanning, faxing, emailing, etc.
- Order supplies and merchandise.
- Enter inventory into POS Manager when merchandise arrives.
- Customer Service:
- Respond to customer inquiries in a timely and courteous manner.
- Main point of contact for user groups and booking customers.
- Complete general front administrative duties, including answering incoming calls, greeting patrons and customers, accepting payment, and providing information.
- Other:
- Perform other related duties as required.
Requirements:
- Post-secondary diploma in business administration or a related field from a recognized institution.
- Two years' experience in a prior administrative position.
- Ability to work effectively in a digital office environment; proficiency in Microsoft Office, including Word and Excel.
- Strong communication, organizational, and time management skills.
- The ability to multitask and converse both verbally and in written correspondence.
- Valid Standard First Aid and CPR C.
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