Hotel Operations Manager

1 day ago


Niagara Falls, Ontario, Canada The Glengate Hotel & Suites Full time
Hotel Managing Supervisor

We are seeking a highly skilled and experienced Hotel Managing Supervisor to join our team at The Glengate Hotel & Suites. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences, and leading a team of staff to achieve our goals.

Key Responsibilities:
  • Supervise and coordinate the work of hotel staff, ensuring that all tasks are completed efficiently and effectively.
  • Assist guests with special needs, providing exceptional customer service and ensuring their stay is memorable.
  • Coordinate and review work, ensuring that all tasks are completed to a high standard.
  • Hire and train staff in job duties, safety procedures, and company policies.
  • Maintain the operation of computer systems, equipment, and machinery, arranging repair work as needed.
  • Requisition materials and supplies, ensuring that the hotel is well-stocked and equipped to meet guest needs.
Requirements:
  • 1 year to less than 2 years of experience in a similar role.
  • Permanent employment with 35 to 40 hours per week.
  • Fluent in English.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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