Senior Staff Analytics Developer

2 months ago

Eastern Ontario, Canada Warner Media, LLC. Full time
About the Role

We are seeking a highly skilled Senior Staff Analytics Developer to join our Operational Excellence team at Warner Bros. Discovery. As a key member of our team, you will be responsible for driving a culture of continuous improvement across the WBD Engineering community to ensure smooth, efficient operation and the highest customer satisfaction.

Key Responsibilities
  • Lead the Video QoE Reliability Engineering team to improve root cause analysis, instrumentation, and reporting of Video Quality of Experience (QoE) metrics.
  • Champion data-driven decisions to improve and evolve video streaming performance for our customers, with a strong sense of ownership for the WBD Streaming Technology platforms.
  • Design, implement, and deliver complex data models to produce ongoing operational reporting, program reporting, and executive-level dashboards.
  • Analyze complex data sets using statistical techniques and build reports and dashboards tailored to the needs of engineering teams and senior leadership.
  • Collaborate with multiple departments, including site reliability engineers, QoE Analysts, core media engineering, and customer experience teams to deliver streaming video that exceeds customer expectations.
Requirements
  • BS degree in Computer Science or a related field with 12+ years of relevant experience.
  • 7+ years of experience in Data Science and Analytics, preferably in the Video Streaming technology space.
  • Experience with analytics engines and monitoring tools like Prometheus, OpenSearch, and proficiency with complex SQL and query languages.
  • Solid understanding of statistical inference and applying statistical rigor to analyses.
  • Expertise in reporting and visualization tools, such as Looker, Power BI, or Tableau.
  • Ability to think critically and analyze data trends for operational risks and efficiencies.
  • Excellent organizational and presentation skills, with a high sense of ownership, urgency, and proven ability to lead and influence.
About Warner Bros. Discovery

Warner Bros. Discovery is a premier global media and entertainment company, offering audiences the world's most differentiated and complete portfolio of content, brands, and franchises across television, film, streaming, and gaming. We are committed to building a workforce that reflects the diversity of our society and the world around us, and we strive to create a culture of inclusion and belonging.

At Warner Bros. Discovery, we believe in the importance of diversity, equity, and inclusion, and we are committed to creating a workplace that is welcoming and inclusive for all employees. We are an equal opportunity employer and welcome applications from qualified candidates from all backgrounds.

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