Warehouse Operations Administrative Assistant

4 weeks ago


Ottawa, Ontario, Canada CB Canada Full time

Job Title: Operations Admin Assistant

Company: CB Canada

Location: Remote

CB Canada is a prominent player in the logistics sector, dedicated to fostering a diverse and collaborative workplace. We are seeking individuals who possess a unique combination of skills and enthusiasm to contribute to our mission.

Job Description:

Overview of Responsibilities:
  • Handle customer inquiries and resolve complaints efficiently
  • Provide essential information and support for daily operational activities
  • Ensure a high level of customer satisfaction
Key Responsibilities:
  • Assist in managing orders for assigned clients
  • Resolve issues related to electronic order submissions
  • Address and rectify order discrepancies
  • Support customers through incoming communication
  • Generate and maintain status reports
  • Collaborate with warehouse personnel to prioritize order fulfillment
  • Monitor and document customer-related issues
  • Maintain accurate records for assigned clients
Essential Skills:
  • High school diploma or equivalent
  • Bilingual proficiency in English and French
  • Basic computer literacy and familiarity with Microsoft Office Suite
  • Knowledge of warehouse and logistics management systems is advantageous
  • Excellent interpersonal and communication abilities
  • Strong customer service orientation

CB Canada is committed to creating an inclusive work environment and providing equal employment opportunities. We encourage candidates to communicate any necessary workplace accommodations. Thank you for considering a career with CB Canada.



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