Warehouse Operations Administrative Assistant
4 weeks ago
Job Title: Operations Admin Assistant
Company: CB Canada
Location: Remote
CB Canada is a prominent player in the logistics sector, dedicated to fostering a diverse and collaborative workplace. We are seeking individuals who possess a unique combination of skills and enthusiasm to contribute to our mission.
Job Description:
Overview of Responsibilities:- Handle customer inquiries and resolve complaints efficiently
- Provide essential information and support for daily operational activities
- Ensure a high level of customer satisfaction
- Assist in managing orders for assigned clients
- Resolve issues related to electronic order submissions
- Address and rectify order discrepancies
- Support customers through incoming communication
- Generate and maintain status reports
- Collaborate with warehouse personnel to prioritize order fulfillment
- Monitor and document customer-related issues
- Maintain accurate records for assigned clients
- High school diploma or equivalent
- Bilingual proficiency in English and French
- Basic computer literacy and familiarity with Microsoft Office Suite
- Knowledge of warehouse and logistics management systems is advantageous
- Excellent interpersonal and communication abilities
- Strong customer service orientation
CB Canada is committed to creating an inclusive work environment and providing equal employment opportunities. We encourage candidates to communicate any necessary workplace accommodations. Thank you for considering a career with CB Canada.
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