Senior Vendor Management Analyst

3 weeks ago

Toronto, Ontario, Canada Healthcare of Ontario Pension Plan Full time

Why You Will Appreciate Working Here:

  • A high-performance, people-centric environment.
  • Our dedication to equity, diversity, and inclusion as core elements of our workplace and business success, ensuring employees feel valued and empowered to express their authentic selves.
  • Membership in HOOPP's prestigious defined benefit pension plan, contributing significantly to your retirement security.
  • Comprehensive, fully company-funded extended health and dental benefits for permanent staff, including coverage that supports our team's diversity and mental health, gender affirmation, fertility treatments, and psychological support benefits of up to $2,500 annually, along with an extended maternity/parental leave of 26 weeks.
  • Optional post-retirement health and dental benefits subsidized at 50%.
  • Access to yoga classes, meditation workshops, nutritional consultations, and wellness seminars.
  • Participation in an annual wellness reimbursement program for health and wellness-related expenses available to both permanent and temporary employees.
  • The chance to make a meaningful impact by helping to secure a financially stable retirement for Ontario's healthcare professionals.

Position Overview:

Effective management of third-party technology is essential for delivering HOOPP's pension promise. This role is pivotal in ensuring that these technology services are efficiently managed, empowering HOOPP's IT leaders to maximize the value derived from their IT services.

Key Responsibilities:

  • The Senior Analyst, Vendor Management will oversee essential vendor relationships to guarantee that third-party services align with HOOPP's strategic objectives. This includes understanding, maintaining, and managing all contracted obligations to ensure service level agreements (SLAs) are fulfilled and any issues are promptly escalated to mitigate risks.
  • Cultivate and maintain critical vendor partnerships on behalf of the IT department.
  • Organize and facilitate vendor operations reviews, quarterly business assessments, and executive meetings as per established schedules or contractual requirements.
  • Monitor vendor meeting outcomes to ensure timely completion of all deliverables.
  • Lead high-stakes procurement initiatives with key technology partners.
  • Conduct vendor risk evaluations for new partners and communicate any associated risks to key stakeholders, facilitating informed decisions regarding vendor selection and engagement.
  • Ensure annual risk assessments are performed for identified critical vendors.
  • Collaborate with IT stakeholders to guarantee service value, compliance, and ongoing enhancement of essential vendor services.
  • Analyze vendor options, contracts, and licenses to recommend optimal value for HOOPP.

Qualifications:

  • Over 5 years of experience in IT vendor management or technology licensing within a financial institution or technology firm.
  • A diploma or bachelor's degree.
  • Proven experience in liaising with various business units and IT at all levels, including executive management.
  • Exceptional skills in relationship management, both written and verbal communication.
  • In-depth knowledge of key enterprise technology services (e.g., Microsoft, Amazon, Oracle, SAP, CISCO).
  • Strong grasp of the current technology landscape, including cloud solutions, software, and industry trends.
  • Familiarity with common IT product licensing and compliance management.

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