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Guest Experience Specialist

2 months ago

Ottawa, Ontario, Canada Lone Star Texas Grill Full time

Job Summary

We are seeking a highly motivated and enthusiastic individual to join our front door team as a Host at Lone Star Texas Grill. As a Host, you will be the first point of contact for our guests, creating a warm and welcoming atmosphere that sets the tone for an exceptional dining experience.

Key Responsibilities

  • Manage the flow of guests, ensuring a seamless and efficient experience.
  • Organize reservations, walk-in guests, and server flow to maximize seating capacity.
  • Engage with guests entering and exiting the building, providing exceptional customer service and ensuring a positive impression of our restaurant.
  • Handle guest inquiries and provide information in a professional and courteous manner.
  • Collaborate with the front of house team to maintain a clean and organized environment.

Requirements

  • Ability to remain physically active and busy throughout your shift.
  • Previous service experience is an asset, but not mandatory.
  • Ability to lift items up to 30lbs.

What We Offer

Lone Star Texas Grill is committed to providing a positive and inclusive work environment. We offer competitive compensation and opportunities for growth and development.