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Culinary Service Supervisor

3 months ago


St John's, Newfoundland and Labrador, Canada Pizza Hut Full time
Position Overview

The Culinary Service Supervisor is responsible for overseeing the daily operations of food preparation and service within a bustling food establishment. This role demands a proactive leader who can manage staff effectively while ensuring high standards of quality and customer satisfaction.

Key Responsibilities
  • Education: Completion of secondary (high) school graduation certificate is required.
  • Experience: A minimum of 1 year to less than 2 years in a supervisory role within the food service industry.
  • Work Environment: The role is situated in a fast-paced setting that may be noisy and involve exposure to various odours and heat.
  • Staff Management: Supervise and coordinate the activities of a team of 3-4 individuals involved in food preparation and service.
  • Training: Provide training to staff on job responsibilities, sanitation practices, and safety protocols.
  • Inventory Management: Estimate and manage the necessary ingredients and supplies for meal preparation.
  • Quality Assurance: Ensure that all food and service adhere to established quality control standards.
  • Customer Relations: Address and resolve customer complaints or concerns effectively.
  • Record Keeping: Maintain accurate records of stock levels, repairs, sales, and wastage.
  • Tray Assembly: Supervise and verify the assembly of food trays for service.
  • Scheduling: Establish and manage work schedules for the team.
Work Conditions

The position requires standing for extended periods, bending, crouching, and kneeling, often under pressure in a fast-paced environment.

Personal Attributes

The ideal candidate will possess strong client focus, excellent oral communication skills, flexibility, and the ability to work collaboratively as part of a team.

Additional Information
  • Transportation: Own transportation is necessary.
  • Work Hours: The role typically requires a commitment of 40 hours per week.
  • Employment Type: This is a permanent position.
  • Language: Proficiency in English is required.