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Housekeeping Attendant

3 months ago

St Catharines, Ontario, Canada Best Western Full time
Position Overview

The role of a Housekeeping Attendant at Best Western involves maintaining cleanliness and order in guest accommodations and common areas. This position is essential for ensuring a pleasant experience for our guests.

Key Responsibilities
  • Cleaning Duties: Sweep, mop, wash, and polish floors to uphold hygiene standards.
  • Furniture Care: Dust and maintain furniture to ensure a welcoming environment.
  • Textile Management: Make beds, change sheets, and distribute clean towels and toiletries.
  • Facility Maintenance: Clean and disinfect kitchen and bathroom fixtures, elevators, and other areas.
  • Guest Interaction: Attend to guests' requests for additional supplies and provide basic information about hotel facilities.
  • Laundry Services: Launder clothing and household linens, mend as necessary.
  • General Cleaning: Wash windows, walls, and ceilings; clean changing rooms and showers.
  • Customer Service: Address and resolve customer complaints or concerns promptly.
Work Environment

This position requires working in a fast-paced environment with the ability to handle tight deadlines and repetitive tasks. The role is physically demanding, requiring attention to detail and the ability to handle heavy loads (up to 23 kg or 50 lbs).

Personal Attributes

The ideal candidate will demonstrate:

  • Punctuality and reliability
  • Client-focused approach
  • Strong interpersonal and communication skills
  • Flexibility and initiative
  • Organizational skills and good judgment
  • Ability to work effectively as part of a team
Qualifications

No formal education is required for this position, and we are willing to provide training. The role is permanent, with working hours ranging from 30 to 40 hours per week. Proficiency in English is necessary for effective communication.