Medical Clinic Receptionist

2 days ago


The Pas, Canada Northern Regional Health Authority Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Clinic Receptionist to join our team at the Northern Regional Health Authority. As a key member of our patient services team, you will be responsible for providing exceptional customer service and administrative support to our patients and staff.

Key Responsibilities
  • Front Desk Operations
    • Greets patients and visitors, directs them to the appropriate area, and provides information as needed.
    • Manages the switchboard and telephone system, answering calls and relaying messages to staff members.
  • Administrative Support
    • Processes patient information, maintains accurate records, and updates databases as required.
    • Orders office supplies, maintains a clean and organized workspace, and performs other administrative tasks as needed.
  • Communication and Customer Service
    • Provides excellent customer service to patients, visitors, and staff, responding to inquiries and resolving issues in a timely and professional manner.
    • Communicates effectively with patients, staff, and other stakeholders, both verbally and in writing.
  • Computer and Technology Skills
    • Operates electronic medical records, switchboard systems, and other software applications as required.
    • Uses database software, email, and other technology tools to perform administrative tasks and communicate with stakeholders.
  • Security and Safety
    • Ensures confidentiality and security of patient information, adhering to all relevant policies and procedures.
    • Participates in security and safety initiatives, including criminal record checks and other requirements as needed.
  • Work Environment and Physical Demands
    • Works in a fast-paced environment, often under pressure to meet deadlines and respond to patient needs.
    • Performs repetitive tasks, requires attention to detail, and spends most of the workday sitting.
  • Personal Suitability
    • Demonstrates excellent interpersonal skills, oral communication, and flexibility in a team environment.
    • Is organized, reliable, and a team player, with a strong commitment to providing exceptional customer service.
  • Financial Benefits
    • Eligible for benefits as per the collective agreement, including a pension plan and bonus opportunities.
  • Other Benefits
    • Free parking available on site.
    • Work term: Casual.
    • Work language: English.
    • Hours: 4 to 38.75 hours per week.


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