Advising Assistant

3 days ago

Kamloops, British Columbia, Canada Thompson Rivers University Full time
Job Summary

Thompson Rivers University is seeking a highly skilled and dedicated Advising Assistant to join our team. As an Advising Assistant, you will play a critical role in providing educational planning and general advising to new students, as well as supporting the development of processes for application, registration, and time-tabling.

Key Responsibilities
  • Provide educational planning and general advising to new students
  • Support the development of processes for application, registration, and time-tabling
  • Identify at-risk students and provide support to connect with an Advisor and/or Student Services
  • Respond to internal requests from faculty and administration for consultation regarding new programs, courses, and institutional policies
  • Track and handle online and in-person appointment scheduling, gather statistical information, and produce reports, newsletters, spreadsheets, and charts
  • Develop, promote, and conduct orientation and workshop presentations, both in-person and through web-based technology
  • Assist with the development and assembly of background material for meetings
  • Book general meetings for advising staff
  • Oversee and support student helpers and provide timetabling support
  • Participate on institutional committees
Requirements
  • Four-year Baccalaureate degree from a recognized University
  • Two (2) years related work experience within a post-secondary institution or related educational environment that includes experiences such as educational program planning, advising, or counselling, curriculum policy review
  • Ability to communicate effectively to a culturally diverse audience, both verbally and in writing, including strong interviewing, listening, and interpreting skills
  • Understanding of cross-cultural communication; ability to interpret student needs
  • Ability to use computer software and interfaces (e.g., student record systems, relational databases, scanners, social media)
  • Effective research, analytical, problem-solving, and planning skills
  • Ability to work independently, as well as part of a team
  • Ability to prepare and deliver oral presentations
  • Ability to perform electronic word processing at 45 wpm and data entry
  • Hold current 's license
  • Ability to prioritize and handle conflicting priorities
Working Conditions
  • Sitting at desk and computer for periods of time; regular student contact
  • Some off-campus travel
  • General office conditions
  • Set up of computer/audio visual equipment and tables and chairs at off-site locations (on an infrequent basis)
  • Ability to lift loads in excess of 20 kg

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