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Medical Office Coordinator

2 months ago


Victoria, British Columbia, Canada Jack Nathan Health Full time
Job Summary

The Medical Office Administrator plays a vital role in ensuring the smooth operation of our clinic. As a key member of our team, you will be responsible for providing exceptional customer service, managing patient schedules, and maintaining accurate records.

Key Responsibilities
  1. Coordinate patient schedules and appointments to ensure efficient use of time.
  2. Provide administrative support to medical staff, including preparing patient records and maintaining accurate documentation.
  3. Assist with billing and insurance claims to ensure timely payment.
  4. Maintain a clean and organized workspace, adhering to company standards.
  5. Develop and implement processes to improve operational efficiency and patient satisfaction.
  6. Collaborate with the Clinic Manager to ensure seamless communication and coordination.
  7. Provide exceptional customer service, responding to patient inquiries and concerns in a timely and professional manner.
  8. Stay up-to-date with company policies and procedures, ensuring compliance and adherence.
Requirements
  • Medical Office Administrator certificate or related experience.
  • Minimum of 1 year of administrative experience in a medical or healthcare environment.
  • Excellent technical skills, including proficiency in Microsoft Office and Google Suite.
  • Excellent written and verbal communication skills.
What We Offer
  • A competitive hourly rate of $22.00-$27.00.
  • A comprehensive benefits package, including dental care, extended health care, life insurance, and vision care.
  • On-site parking and a supportive work environment.
Work Environment

This is a full-time, permanent position working in a fast-paced healthcare environment. The successful candidate will be required to work 8-hour shifts, Monday to Friday, with occasional flexibility to meet business needs.