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Loss Prevention Specialist

2 months ago

Richmond, British Columbia, Canada London Drugs Limited Full time
Job Title: Response Centre Specialist

London Drugs Limited is seeking a highly skilled and experienced Response Centre Specialist to join our Loss Prevention team. As a key member of our operations team, you will be responsible for monitoring company locations via remote systems, responding to incidents, and ensuring that documentation meets established protocols.

Key Responsibilities:
  • Protect company assets and reduce losses through proactive monitoring and incident response.
  • Provide dispatch information to emergency responders as needed.
  • Support internal customers with efficient and professional communication.
  • Prepare incident reports and evidence packages to meet company and legal standards.
  • Conduct daily compliance audits and telephone interviews.
Requirements:
  • Possess a current provincial security worker license with a security guard designation.
  • First Aid & W.H.I.M.I.S. training.
  • Basic working knowledge of computers, networks, and security systems.
  • Understanding of criminal code sections applicable to Loss Prevention and protocols for evidence collection and handling.
  • Working knowledge of retail loss prevention and security practices.
What We Offer:
  • Comprehensive medical, dental, prescription drug, and vision coverage for you and your family.
  • Company matched RRSPs.
  • Employee Discount Program.
  • Postsecondary Entrance Scholarships for you or your children.
  • Community Involvement.

This is a Full-Time position requiring a flexible schedule, Monday through Sunday, 40 hours per week. The Response Centre is a 24/7, 365 days per year operation, and employees will be scheduled on a rotational basis for shifts that are days, afternoons, evenings, and overnights.

London Drugs Limited is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills.