Loss Prevention Systems Security Specialist

4 weeks ago

Richmond, British Columbia, Canada London Drugs Limited Full time
Job Title:

Loss Prevention Systems Technical Specialist

Job Description:

About the Role:

We are seeking a skilled Loss Prevention Systems Technical Specialist to join our team at London Drugs Limited. As a member of our Loss Prevention Asset Protection team, you will provide technical expertise, technical project management, and administration of Loss Prevention systems.

Key Responsibilities:

  • Protect company assets and reduce losses.
  • Operate, administer, and monitor maintenance of specific Loss Prevention Systems, including video, access control, intrusion, and data analysis.
  • Ensure optimal configuration and user administration of networked loss prevention video surveillance systems.
  • Review and assess Loss Prevention systems performance, make recommendations on solutions for evaluation and implementation.
  • Develop training materials to assist in the development of end-user skills and provide support to department training efforts.
  • Participate in vendor relationships related to the utilization of equipment, tools, and services.
  • Attend industry meetings and events to remain current on security technology.
  • Develop technology solutions to security challenges and make recommendations for new Loss Prevention systems.
  • Work with the Asset Protection security design team on store development projects to plan a facility security strategy and design Loss Prevention systems.
  • Provide guidance and support to stakeholders integrating with Loss Prevention Systems on approved projects.
  • Attend store locations to conduct site inspections of systems under development and established systems for proper functioning.
  • Support internal team utilization of Loss Prevention technology.
  • Represent company loss prevention objectives during projects and interdepartmental meetings.

Requirements:

  • Demonstrated analytical, interpersonal, and communication skills.
  • Demonstrated organizational and leadership skills.
  • Demonstrated conflict management and negotiation skills.
  • Ability to cooperate, delegate, and follow-up effectively.
  • The ability to be objective in all situations.
  • Demonstrated ability to stay calm and respond with good judgment in emergency situations.
  • Demonstrated ability to work under strict confidentiality.
  • Advanced knowledge and ability to utilize security systems, including CCTV, access control, intrusion systems, perimeter protection, asset tracking, analytics, exception reporting, and architectural hardware.
  • Advanced general computer skills, including Windows, Microsoft Office, Outlook, and PowerPoint.
  • Proficiency in AutoCAD is preferred.
  • Ability to read construction drawings and electrical diagrams required.
  • Ability to read, evaluate, propose, and write technical or construction specifications as they pertain to security systems and devices.
  • Ability to meet with all levels of management of various London Drugs departments, discuss ongoing projects, and make security recommendations.
  • Working knowledge of security practices, investigative evidence gathering, and functioning of the criminal justice system.
  • Knowledge of criminal code sections and standards of evidence applicable to loss prevention.
  • Knowledge of privacy laws and regulations and how it applies in a retail environment.

Education and Knowledge:

  • Security-related education or recognized professional accreditation is preferred.
  • Industry training or professional certification in security management is preferred.
  • Formal security, computer, or technical systems-related post-secondary education or a combination of education and experience that yields the required knowledge, strengths, and skills.
  • Provincial security worker license with CCTV installer endorsement required; Security Consultant endorsement preferred.
  • Trade qualification, such as Low voltage or Alarm Installations, is an asset.
  • Extensive experience in specifying security-related systems, hardware, and platforms in new store development or renovations.
  • Experience in specifying the operation of architectural hardware and deployment of hierarchical keyways to support a security plan.
  • Experience in root cause analysis and post-incident evaluation following a burglary or physical security incident.

What We Offer:

  • Comprehensive medical, dental, prescription drug, and vision coverage for you and your family.
  • Employee Discount Program.
  • Employee Recognition Program.
  • Company-matched RRSPs.
  • Ongoing In-House Training & Education Courses.
  • Employee Family Assistance Program.
  • Community Involvement.

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