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Food Service Operations Manager

3 months ago


Oshawa, Ontario, Canada Burger King Full time
Job Overview

As a Restaurant Manager, you will play a pivotal role in overseeing the daily operations of our fast-paced dining establishment. Your leadership will ensure that our customers receive exceptional service while maintaining efficient operational procedures.

Education Requirements
  • Completion of secondary (high) school graduation certificate is required.
Work Environment

This position involves working in various locations within the restaurant chain, adapting to the dynamic nature of the food service industry.

Key Responsibilities
  • Determine the types of services to be offered and implement effective operational procedures.
  • Balance cash and complete financial documentation including balance sheets and cash reports.
  • Conduct performance evaluations for staff members.
  • Manage product and service costs to ensure profitability.
  • Organize and maintain inventory levels to meet operational needs.
  • Negotiate with suppliers for food and other necessary supplies.
  • Participate in the development and execution of marketing strategies.
  • Address and resolve customer complaints or concerns promptly.
  • Provide outstanding customer service to enhance guest satisfaction.
  • Plan, organize, direct, control, and evaluate daily operations effectively.
Supervisory Responsibilities

You will oversee a team of approximately 5-10 individuals, fostering a collaborative and productive work environment.

Work Conditions
  • Fast-paced environment with tight deadlines.
  • Physically demanding tasks requiring standing for extended periods.
  • Attention to detail is crucial in all aspects of the role.
Personal Attributes
  • Dependable and reliable with a strong client focus.
  • Excellent interpersonal, oral, and written communication skills.
  • Organized and efficient in managing multiple tasks.
  • Flexible and adaptable to changing situations.
  • A true team player who contributes positively to the workplace culture.
Experience

A minimum of 2 years to less than 3 years of relevant experience in a similar role is required.

Benefits
  • Comprehensive health care plan.
  • Dental plan included.
Employment Details
  • Permanent position.
  • Full-time hours: 40 hours per week.
  • Language of work: English.