Technical Support Specialist
2 months ago
We are seeking a skilled Support Analyst to provide technical assistance to our customers and ensure the smooth operation of our products and services.
Key Responsibilities:
- Resolve customer issues through troubleshooting and technical support
- Identify and resolve system issues to maintain optimal performance
- Develop and maintain strong relationships with customers through effective communication
- Document customer interactions and solutions for future reference
- Collaborate with the product team to assist with testing and development
Requirements:
- Bachelor's degree in Computer Science or a related field
- Experience in customer service and technical support
- Excellent problem-solving and communication skills
- Ability to work independently and as part of a team
About beBee Professionals:
We are a dynamic company dedicated to providing innovative solutions to our customers. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.
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