Restaurant Operations Manager

4 weeks ago


Burnaby, British Columbia, Canada Executive Inn Hotel Full time
Restaurant Manager Job Description

We are seeking a skilled Restaurant Manager to join our team at Executive Inn Hotel. As a key member of our hospitality team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and maintaining a high level of food quality and safety.

Key Responsibilities:
  • Monitor staff performance and provide coaching and feedback to improve service quality.
  • Recruit, train, and supervise a team of staff to ensure seamless service delivery.
  • Develop and implement strategies to increase customer satisfaction and loyalty.
  • Manage inventory, supplies, and budgets to optimize profitability.
  • Ensure compliance with health and safety regulations, as well as provincial/territorial liquor legislation and regulations.
  • Build and maintain relationships with suppliers, clients, and community partners.
  • Address customer complaints and concerns in a professional and timely manner.
  • Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and effectiveness.
Support for Newcomers and Refugees:

We are committed to creating a welcoming and inclusive environment for all staff, including newcomers and refugees. As a Restaurant Manager, you will play a key role in recruiting and supporting staff from diverse backgrounds.

Support for Indigenous People:

We value our relationships with Indigenous communities, businesses, and organizations. As a Restaurant Manager, you will work to develop and maintain these relationships, promoting cultural understanding and respect.

Support for Visible Minorities:

We are committed to creating a workplace that is free from discrimination and harassment. As a Restaurant Manager, you will apply hiring policies that promote diversity and inclusion, ensuring that all staff feel valued and respected.

Work Term: Permanent

Work Language: English

Hours: 30 hours per week



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