Office Support Specialist

1 month ago

Innisfil, Canada RioCan Full time
About Us
RioCan is recognized as one of Canada's leading Real Estate Investment Trusts (REIT), specializing in the ownership, management, and development of retail-centric, increasingly mixed-use properties across major Canadian markets. With nearly three decades of pioneering the REIT concept, we have significantly influenced the landscape of Canadian real estate. Our commitment to sustainability has earned us accolades as one of Canada's Greenest Employers and a Top Employer in the Greater Toronto Area. At RioCan, you can cultivate a career that makes a meaningful impact while enjoying the stability and resources of an established organization alongside the entrepreneurial spirit of a start-up.

POSITION SUMMARY:
This position is based at our Tanger Outlets location. The role is essential in providing administrative assistance and ensuring the seamless operation of the office, reporting directly to the General Manager.KEY RESPONSIBILITIES:
  • Support the General Manager and team with various administrative tasks and provide coverage as necessary;
  • Manage incoming phone calls;
  • Welcome tenants, contractors, and visitors, serving as the primary point of contact for inquiries;
  • Execute administrative duties such as answering phones, collecting mail, scheduling appointments, and coordinating deliveries;
  • Maintain and update the tenant contact and insurance information database, ensuring accuracy and currency;
  • Update contractor information and gather necessary insurance and WSIB documentation;
  • Draft memos and facilitate internal communications;
  • Assist in onboarding new tenants;
  • Support tenant-related events;
  • Oversee the cleanliness of kitchen and restroom areas and procure perishable supplies;
  • Order office supplies as needed;
  • Conduct general filing and maintain organized records;
  • Track and manage lost and found items;
  • Ensure the office is accessible during scheduled hours and maintain coverage;
  • Perform additional duties and projects as assigned.
REQUIREMENTS:
  • At least 1 year of experience in an administrative capacity;
  • Strong verbal and written communication skills;
  • Proficient in Microsoft Word, Excel, and Outlook;
  • Demonstrated organizational skills with the ability to meet deadlines;
  • Detail-oriented with a focus on accuracy;
  • Exceptional customer service abilities;
  • Able to work independently as well as collaboratively within a team.
Why Choose RioCan?
We are dedicated to recognizing your contributions and investing in your professional journey. Our comprehensive rewards and benefits program is designed to enhance your life in various aspects—physically, emotionally, financially, and socially. Eligible employees can enjoy:
Work-Life Balance that prioritizes your needs, including a hybrid work model with flexible hours and special days off.
Professional Development opportunities that encompass education reimbursement, mentorship programs, and online learning resources.
Health and Benefits coverage starting from day one, including health and dental plans, a healthcare spending account, and an employee assistance program.
Retirement Planning options to secure your future, featuring matching contributions in retirement savings plans and pension plans.
Additional Perks such as paid time off, parental leave top-ups, employee discounts, and community engagement opportunities.
We are committed to fostering a diverse and inclusive workplace where every employee is valued and empowered to excel. RioCan welcomes applications from all candidates and is dedicated to providing accommodations for individuals with disabilities throughout the application process.

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