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Brampton, Ontario, Canada OpenRoad Auto Group Full timeUnlock Your Potential as a Lease Portfolio ManagerAt OpenRoad Auto Group, we're committed to delivering exceptional customer experiences and driving business growth. As a Lease Portfolio Manager, you'll play a vital role in achieving this goal by analyzing our current lease portfolio, identifying opportunities for renewal, and presenting lease renewal...
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Lease Management Specialist
3 months ago
UNLIMITED OPPORTUNITIES AHEAD
Position: Lease Management Specialist
Status: Sales Full-Time
Company: OpenRoad Auto Group Limited
Department: Sales
At OpenRoad, we are committed to providing exceptional service to our clients and fostering a positive environment for our team members. Our reputation for excellence has been built over 40 years, and we are recognized as one of the largest and fastest-growing automotive retail groups in the country, representing numerous prestigious automotive brands.
We pride ourselves on our innovative culture and our dedication to continuous improvement. As one of Canada's Best Employers and Best Managed Companies, we seek individuals who are eager to learn, work diligently, and take ownership of their responsibilities.
If you are looking to join a dynamic organization with limitless potential for career advancement, consider a future with OpenRoad.
Benefits of Joining OpenRoad:
- Exposure to a diverse range of OEM brands, including Acura, Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, and Volkswagen.
- Attractive incentives such as a Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching, and Tool Purchase Subsidy.
- Access to internal and external training and development opportunities for professional growth.
- Be part of a collaborative and progressive work culture that emphasizes transparency, innovation, and empowerment.
- Comprehensive health and dental benefits tailored to associate wellness.
- Participation in recognition and engagement events.
SUMMARY:
The Lease Management Specialist will engage with existing clients nearing the end of their lease agreements. This role requires delivering exceptional customer service and exploring vehicle ownership options with clients who have brought their vehicles in for service. The specialist will be responsible for conducting thorough appraisals of vehicles and presenting valuation options to clients, as well as following up with them to generate opportunities for upgrading or selling their vehicles.
KEY RESPONSIBILITIES:
- Reviewing the current lease portfolio to identify opportunities for renewing contracts.
- Contacting clients prior to lease expiration to arrange vehicle inspections.
- Collaborating with Product Advisors to address any inquiries or specific requests from clients regarding new lease agreements.
- Presenting lease renewal options effectively.
- Assisting Sales Managers during the vehicle appraisal process.
- Supporting the overall sales process by showcasing features and benefits of new vehicle models.
- Coordinating with Financial Service Office managers to ensure successful lease renewal vehicle deliveries.
- Engaging in ongoing self-directed learning about current vehicle features to maintain a high level of product knowledge.
- Adhering to company safety policies and promptly reporting any incidents to management.
- Performing additional duties as assigned by management.
- OpenRoad reserves the right to modify this job description as necessary.
QUALIFICATIONS:
- Strong attention to detail and commitment to quality.
- Proficient computer skills.
- Ability to learn quickly and work collaboratively.
- Excellent communication skills, capable of interacting with all organizational levels.
- Previous sales experience; proficiency in additional languages is a plus.
- Strong interpersonal, organizational, and communication skills.
- Valid Ontario Driver's License with a clean driving record.
- Ability to assimilate and understand information relevant to the role.
- Capacity to make informed decisions consistent with job responsibilities.
We are an equal opportunity employer that values diversity and supports the growth of our associates to help them achieve their personal and professional goals.
JOIN US AND GROW WITH US
We appreciate all applications; however, only candidates selected for an interview will be contacted.
