Brand Ambassador

4 weeks ago


Vancouver, British Columbia, Canada Kit and Ace Full time

Become a vital part of our team as a Learning Specialist

In the role of Learning Specialist, you will be instrumental in delivering an exceptional experience for our clientele by imparting our product expertise and brand ethos. If you possess a passion for aesthetics, uphold strong ethical standards, and exhibit a friendly and engaging demeanor, we would love to connect with you.

Key Responsibilities:

  • Clearly articulate product attributes, advantages, and maintenance guidelines
  • Assist in achieving daily sales objectives while ensuring product availability on the sales floor
  • Maintain an orderly and tidy environment, both in the retail area and storage
  • Receive and manage inventory from the stockroom, including unpacking, labeling, and showcasing items
  • Support with replenishing, pricing, and preparing products for display
  • Process transactions utilizing the Point of Sale system
  • Engage in training sessions and store events

Essential Competencies:

  • Driven by goals with a commitment to integrity and a sense of humor
  • Outstanding customer service capabilities
  • Positive, approachable, and genuine
  • Strong verbal communication skills
  • Adept at managing challenging customer interactions
  • Focused on results and systematic processes

Reports to: Shop Director

Collaborates with: Retail Operations, Information Technology, and Brand Teams



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