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Retail Operations Lead

2 months ago

Halifax, Nova Scotia, Canada Eclipse Stores Inc Full time

Eclipse Stores Inc. is seeking a dedicated and experienced Retail Operations Lead to join our team

As a Retail Operations Lead, you will play a vital role in the success of our store by providing exceptional leadership and support to our sales associates. You will be responsible for driving sales performance, ensuring outstanding customer service, and maintaining smooth daily operations.

Your Responsibilities:
  • Lead and motivate a team of sales associates, fostering a positive and collaborative work environment.
  • Provide comprehensive training and development to ensure all team members are equipped with the knowledge and skills to excel.
  • Drive sales performance by implementing effective strategies, providing product knowledge, and promoting exceptional customer service.
  • Oversee daily store operations, including inventory management, visual merchandising, and cash register procedures.
  • Collaborate with the Store Manager to achieve operational goals and maintain a high standard of excellence.
Your Qualifications:
  • Proven experience in retail sales with a minimum of 1 year in a supervisory role.
  • A strong track record of exceeding sales targets and delivering exceptional customer experiences.
  • Excellent communication, interpersonal, and leadership skills.
  • Ability to make sound decisions, solve problems effectively, and work independently.