Sales Lead

2 weeks ago

Halifax, Nova Scotia, Canada Chico's FAS, Inc. - Retail Full time
Job Title: Sales Lead

Chico's FAS, Inc. - Retail is seeking a highly motivated and results-driven Sales Lead to join our team. As a Sales Lead, you will be responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations.

Key Responsibilities:
  • Drive for Results:
    • Establish and communicate clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
    • Perform and oversee basic operational activities such as opening and closing duties, and merchandise flow processes.
    • Supervise associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers.
  • Build High Performing Teams:
    • Motivate and inspire store team, promoting a shared vision while modeling core values.
    • Promote an inclusive, collaborative approach to problem solving.
    • Communicate with store teams and Store Management to effectively lead positive change.
  • Customer Experience:
    • Model, teach, and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
    • Model sales expectations by utilizing various techniques and communicating product knowledge to the customer.
  • Talent:
    • Support, implement, and provide follow-up for all training programs, seminars, etc.
    • Assist in the development of store associates; interpret Key Performance Indicator reports and deliver coaching as needed.

Requirements:

  • High school diploma or equivalent
  • 1+ year retail or sales management experience preferred
  • Must be 18 years of age or older
  • Excellent communication, verbal and written skills
  • Excellent customer service skills
  • Able to learn or adapt to technology provided by the company
  • Knowledge of administrative aspects of store operations
  • Strong organizational skills and ability to multi-task in a fast-paced environment

Physical Requirements:

  • Constant Walking/Standing- 67-100% of 8-hour shift
  • Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
  • Frequent Climbing- 34%-66% of 8-hour shift

Wage Range: $17.00 to $21.25

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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